2012年商务英语考试情景对话实战练习（10）

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2012年商务英语考试情景对话实战练习（10）
+ O  }0 G% @9 e5 b* Q0 q' |　A:Can you help me for a minute?
　　B:Sure, what I can do for you?
　　A:I'm try to write a letter to one of our clients, But I just don't know exactly what to say, I don't even know how to get started, I know I should write dear Mr. Mrs. or Ms., but the problem is I don't know the name of contact person.
　　B:You can just put Dear Sir or Madam, officialese not personal, you can write to whom may corcerned.
　　A:OK, So I first thanks them for their business, I can say something like "we are very grateful for your continue support", How is that?
2 r9 |7 V$ q' Q2 I$ ?2 A　　B: Good! But also, write off the bed you want to tell them the reason of your writting, give them more reference.
8 o( |3 M, [2 a2 ]: F　　A: Like "Regarding our new product line, we would like to anounce a special price discount"
　　B: Right, do you need them to respond?www.examｗ.com
　　A: Yes, the letter would have a survey inside, and they should complete it and return to our office. How shoud I write that?
- s( ^/ g) H/ h& |$ f　　B: You can tell them" Please finding the enclosed customer service survey, else also, you can say:"Attach a customer survey". If you need resource it right away, you can tell them the urgent by saying " Please return the survey without dely as soon as possible. Maye it more polite with this as early as convenience."
5 A! Q( M& P$ M* k) t　　B: Great! and what do you think I should close it with?
　　A: Since you don't know them that well personally, probably the best way is would be your ? or your sincerely, you can also say Best Regards. But I don't think it would be proprety because you don't have the name. And obviously, should have them.
　　B: OK, Thanks a lot for your help!
  E7 ]6 d- h/ [+ {　　6. Placing an Order