1. abandon rate 挂断率(衡量客户服务质量的指标之一,计算方式为:拨入客户服务中心的电话总数中客户因等候时间过长而挂断的电话数目占总数的百分比)
& U% a2 I3 V/ Y6 ` z) `例句:By choosing the right on-hold music , the company has reduced abandon rate by 50%.
% Z; Y0 C f/ K8 H& n! E4 I' P通过选择合适的等待乐曲,该公司电话挂断率下降了50%。 0 P2 c: M* \; n
2. absolute interest 绝对产权,绝对权益 & m8 Z! {5 h" D {, W
例句:The company has an absolute interest in the building. 7 S: b8 I& J1 M' W: Y
该公司对这幢大厦拥有绝对产权。 中华考试网$ J, @" C! n" ]4 K2 F! v
3. academic smarts 学术方面的才能
9 {( E1 T1 @; N/ I* k5 R2 L例句:It’s not the usual way of thinking about it—academic smarts—IQ.
7 r- l) h4 Y+ C0 e# K. k3 u它不像人们一般所想的指学术方面的才能,或者说智商。 3 {+ {% C+ s; M& O" h( S2 d
4. accelerated learning 速成学习 + l0 T, h# n) m: L1 v, L, u
例句:Accelerated learning shows that language learning can be fast, effective and enjoyable.
( W$ I9 v! B; p+ X+ L( ]- `7 W速成学习证明学习语言可以快速,高效,充满乐趣。 ' z$ b, w7 T4 C+ t) J
5. access fee 使用费
, z0 z5 J1 n' g) R7 w- ~ z例句:They have cut the access fee long-distance providers pay to local phone companies. ; j. r, @$ ~: }. ~! n, O; m# w
他们削减了长途电话供应商向本地电话公司缴纳的使用费。 |