2012商务英语写作指导：对索赔要求的回应一

会计考友

831. We accept the claim, but can you tell me how much you want us to compensate you for the loss?
我方同意理赔，贵方能否告诉我们，你们想要我们赔偿多少损失?
. |* A, z: E+ K# [5 `  I7 n+ K832. We will give your request for claims immediate attention.
我方会立刻处理贵方提出的索赔要求。
833. We will get this matter resolved as soon as possible and hope to compensate you for your loss to your satisfaction.
4 x. o8 @+ h" q9 A) @' @, G我方将尽快解决该问题，并赔偿贵公司的损失，让你方满意。
. K, i; ~+ l3 e% v834. We’d like to express our sincere apologies for the poor quality of the products.
0 {$ N. k1 o( ^* Q" L+ l对货物的质量问题，我方向贵方表示诚挚的歉意。
835. We regret to hear that the goods you received are not of the quality expected.
我方很遗憾地获悉，贵方收到的货物质量与你们的期望不符。