一、Complaint Letter 抱怨投诉信. B- K+ x1 `) [ ^8 x
词汇：
: e# @6 F- Y' T+ ^" q0 Q complain against sb. about sth.投诉......
% E1 M% W, |% G1 k0 A dissatisfaction with不满于......
7 C+ b: ]1 v# ]3 ] put up with / bear / tolerate忍受
3 H0 C- B R5 z7 O, b! o awful 糟糕的
+ Z9 w' O8 l( ?! k8 N# Q poor service糟糕的服务
7 Y) o+ L+ P; s+ ]$ B inconceivable不可思议的
. i' g+ R* p, l1 g0 ? out of one’s expectation令某人大失所望$ A- H" g9 j) ^( e6 {/ u
look into / go into / investigate调查; ]) e7 ?* N0 w1 I4 H
incident / matter 事件& {! }1 p: b, |/ L' c! D2 c
sanitary situation卫生条件
5 [) c8 u" h, u: P6 t+ R) w9 M bad manners 不礼貌' r# b. m0 c" H) }1 r
disturbance干扰
) [. T. | r8 @$ s9 D3 M! Y nuisance 麻烦事! ^+ t( }: J+ L# B1 `
remedy 补救
/ {& c* w$ c6 e, I solve解决
+ f# T* [: R3 C& X3 \ recurrence再次发生) t2 a# l2 M& U4 M, u
句型：% x$ Y0 `) i: |" `9 A: o' H. L
1) I am writing to you to complain about ...
( s0 J6 I8 ]* S/ \- |6 h 2) I am writing to express my dissatisfaction with...
+ N" U- v5 i$ @+ k) p 3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...
- U( D' `" E7 u 4) I can hardly bear /tolerate /put up with it any more.
& f4 o/ p6 R4 N9 F0 y ? 5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.
/ `& F* r" L" m# ^' S 6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.* i$ D: C9 a `* {: p
7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.
; I1 m: l; }1 g) k 8) We will appreciate your willingness to make up for the loss. |
发表于 2012-8-14 21:56:24
