1.2 Components of culture The key elements of organisational culture are:
§ Norms guide people’s behaviour, suggesting what is or is not appropriate (the ‘done thing’.)中 华 考 试 网
§ Symbols or symbolic action, e.g. rituals such as buying the office a cake on your birthday.
§ Beliefs underlie the culture by identifying what is important, e.g. a belief in the importance of people as individuals.
发表于 2012-2-23 17:09:42
