46. 标准买单方式
3 |7 V+ C1 [6 z+ P2 o! E, z$ p1 O当顾客问你:“How much will this be”(多少钱?),你可以说“Just a moment, please. I''ll calculate that for you.”(请等一下,我算算看). d$ ?# e" P2 X) v) ~+ h) P8 Y
47. 解释税率及服务费
1 Z/ u0 S7 e- A _顾客的疑虑多针对服务费service charge(在国外还有税率tax rate),您的说明一定要明白无误:“A 10% service charge have been added to your bill.”(账单已经加了10%的服务费)
, l! M; _3 E" g x48. 如何议价
2 t1 B1 D1 j/ n1 \, V( r* f如果愿意降价,可以使用however来转折语气:“However,..., we can give you a discount.”(然而,由于……,我们可以给您打折), C: ?- b$ x j7 e+ }
49. 如何优待熟客: \* d5 h( @. R
对熟客可以说:“Ordinarily we sell them for one hundred and fifteen dollars, but I''ll make a concession.”(我们一般要卖115元,但您可以优惠)
7 @4 x/ x0 q' l4 [3 ]" J: K6 }50. 如何给新顾客打折( q; b0 [! L2 Z8 m% e# {$ c4 l5 H
对新顾客可以说:“I can manage to give you a discount of ten percent, deeming it as a kind of expenditure for advertisement.”(给您9折,当作是宣传费吧) |