abstract or executive summary(报告)摘要或结语
' o5 M5 n2 ?0 u: G. g; S! ? acknowledgment response 感知性反应7 T5 J1 @$ g# |, w* P
action close (鼓励)行动性结尾" w! E) k. S6 B5 p! V% S$ o! }) S
active listening 积极地倾听
Z/ @+ s, W2 L U5 ^: x, f active verb 主动式的动词% _% b% Y1 v/ e* a/ k
adjustment 调整% ?- `0 E4 ^$ \2 v& h
alliteration 头韵
# p" M Y( r) ~' r% d allness 误以为全面0 U7 F! ^+ T! W' O
alternating pattern 交替方式
$ h0 Y8 Z: i [0 O# c AMS Simplified format 行政管理协会简化式格式
+ {! Q6 h* E: s8 l# f7 U% J analytical report 分析性报告
! J7 s! l) S F- Z$ t annual report 年度报告
# |3 t: M2 [- D argument 论点
, m ?8 v0 _6 Y. j. j& i+ l$ M assumption 假设6 k# D6 s! i* ]" B) @
B0 }7 }% a; |, g& P
bar graph 条状图
) b4 o" q& m: q0 p% d6 K- b behavioral interviews 行为式面试9 {& U) D3 G* [: s5 y
bias-free language 非歧视性语言- x7 W, q, b& r3 v; E' ^
bibliography 参考书目
1 J$ y: W* O: q1 Q blind ads (没有公司名称的)盲目广告
k+ d# ^+ G1 r" h" u |: _9 M blind copies 盲目(抄送)副本
* M$ c; i: R# R7 o# f blindering 丧失方向性
6 F B0 n0 F2 f0 d block format 齐头式
# {5 ?) V+ `* k+ G blocking 阻碍% v# x4 _8 m, [, a% f% G
body language 身体语言- g b) l2 X* x% E- N8 u3 \
body 主体;正文
. S& ?) }9 z2 Z! B: ]1 X% G% O boilerplate 引用3 Q7 |, r* u; t7 X: i# O6 o
boxhead 表头栏
) v7 n2 n. r) ^, L brainstorming 头脑风暴法
" [9 ~. G+ C9 I. c branching question 分叉式问题8 N/ D: R0 A4 w5 u
bridge 过渡8 z- M P# _2 a9 ?' w1 |( O' [
buffer 委婉语
; t7 `0 n& h' u: k4 o building goodwill 树立良好的信誉$ _* h" L! k4 i
bullets 项目符号或编号
: v& T; A4 X7 {/ v6 X business slang 商业俚语
4 M3 N0 Q* K( m g businessese 商业行话
/ |- h6 I W! v8 c7 g: P" Z7 s buying time with limited agreement 在有限制协议下的购买时间
) r n2 |" \ w0 E9 @$ `4 { bypassing 旁路;错误传达+ {' P9 `9 V: {& H+ C6 q
C. X& x; c1 \9 m3 [8 i9 ?2 [! }* H u
cable TV 有线电视
4 x# S4 J8 K. k d# V) @ Cadillac 凯迪拉克
3 ?$ p4 T7 K- e# h+ Y Campbell's Soup 金宝汤业公司
' Y7 `9 U& E# }2 A capital gains 资本收益/ m- V5 ~. B& G
capital invested in product 产品投入资本
5 V* h% D2 A% \* f& c1 T9 y! Y5 v Carnival 嘉年华+ a+ x! p* S) H- ]
cash cows 现金牛类' [4 A; R9 g" P6 S
cash discounts 现金折扣- X% ] c9 ] }7 }# N U; M
catalogue sales 目录销售
0 ^2 y$ G$ m3 g/ X0 b categorization of perception 感知分类6 \ ]& |3 |( _2 L. y: x2 z% q' ?
categorization 分门别类
5 K( l$ Q5 ^( } Caterpillar Tractor 卡特皮勒公司6 u8 T; J% j/ x1 i! Z/ l
Cathay Airlines 国泰航空公司# J# B2 ? _1 `% \0 ~' U
CBS Records 唱片公司+ ]2 m+ @/ S* k5 N- j5 v3 c
CBS 哥伦比亚广播公司& d6 A! W! M) v, m( i7 i3 }
centralization 集中化* D H( `% X1 l. l' R6 g
chameleons/followers 变色龙/跟随者
" s5 F! b( D/ f9 q/ J! H channel alternatives 可选择的营销渠道' N) J! m+ i+ Q; T5 y
channel conflicts 渠道冲突' Q Y- G' U7 ]' |& Y& a
channel decisions 渠道决策
+ y; o4 I% v* v" Z2 O channel functions 渠道功能" s9 a. ]8 @$ |$ J
channel institutions 渠道组织结构5 S3 P; Y( b! A5 p# ?% {7 M
channel management 渠道管理( k, `0 |1 I$ q% U
channel objectives 渠道目标% V) ~3 I& z" T8 @
channel of distribution 分销渠道$ M5 E( @& S/ _) u+ i
channel power 渠道权力# i7 b, I4 z2 v4 e0 v& s
channel-control strategies 渠道控制战略% M. T9 I+ o9 j" O" e2 K
channel-design decisions 渠道设计决策
& v4 y3 O9 J, k# `0 E channel-management decisions 渠道管理决策" s' @9 d: V2 q: V, M, D
channels of communication 传播渠道1 {0 g1 r/ H! v6 \
Charles Snow 查尔斯·斯诺
9 t( r% N/ u8 S' n3 S# K) G+ Z Cherokee 切诺基5 T3 {8 q( r7 H8 P+ G* l+ ?
chevrolet 雪佛莱
+ D2 ^& b$ Y$ q choice criteria 选择标准5 R3 [7 } x5 v) R2 e6 }# C
Christian Dior 克里斯汀·迪奥(世界著名时装品牌)
7 X! l/ G I' N, h) M Chrysler 克莱斯勒, K! I C" N+ D+ L; B9 ~$ e
Citi Corp 花旗银行1 ^& g. z4 [! R" v* u5 Q* u4 f
closing a sale 结束销售( q0 G4 A% I- a, j6 u5 V4 n
clothing retailers 服装零售商3 A) t* L2 E# ]& n& r
CNN 美国有线新闻网
: G- K5 M0 ]( `% ~( v7 m. c co-branding 联合品牌/ f) N( u' L' T/ y7 f
code of ethics (职业)道德标准
: d' i; c1 R0 ^+ U. a coercive power 强制权
) j7 H! [- } G/ n3 ^ cognitive dissonance 认识的不协调
* a4 f/ `4 S+ k% w7 v- H Colgate-Palmolive 高露洁
6 ~' f+ G" [; k8 ^! h collection of data 数据收集) {$ S3 [( E+ z4 d8 w
collection 收款
1 X2 B! } g: m) m8 Y co-marketing alliances 联合营销联盟
a6 B- N/ _$ }# b& r combination compensation plan 结合式薪酬方案
) i! ]% W3 }" \4 ~' W; ` Comdex 计算机展销会
5 Q( o) ]5 A* e- J commercialization 商业化 {0 i# Z+ [( G
commitment 承诺' F: `1 a3 _0 N6 b
communication channels 传播渠道& b2 C$ l" C% W
communication process 传播过程0 \4 j9 m* b( y# x5 b8 _
communication 信息交流/沟通
) ?& d) f; e! a5 v communications media 传播媒体
3 y: R+ c* I+ u+ y8 [6 c company personnel 公司员工0 B2 k- Z7 I4 r# P
Compaq 康柏
2 h6 j) O4 G7 f# z* e comparative advertisements 比较广告
+ M8 @1 @; p) l7 b4 D# B, r comparison of brands 品牌比较9 i5 i3 x- b% b0 [9 @
compensation deals 补偿处理
/ U( w0 T0 M$ H2 E c/ P( ^& \) e compensation plan 酬金方案$ N; [" L* W' @0 a/ d/ p
compensation/rewards 酬金/奖励3 r, }) F @& W! i" y9 ]4 x y
compensatory 补偿性的" g+ k7 u2 m$ I. t4 y
competition and industry evolution 竞争和行业演变8 z3 ?' U6 L3 ^% x8 t8 W
competition-orientated pricing 竞争导向定价法" ?( ?' E& @6 \+ G2 d" `6 w0 t2 X. C
competitive advantage 竞争优势% ~* \4 C& P# q2 y
competitive (supply-side) evolution 竞争(供方)演变. G( L4 y( v- m
competitive factors 竞争因素
* B; y9 _" B) L4 s& t0 q* w% \* g( s competitive intelligence 竞争情报/信息
" c* \% h+ G ], N8 g competitive parity promotion budgeting 竞争均势促销预算法
* N8 B# a8 ^+ \4 ] Z0 ?" B competitive strategy 竞争战略
% F' v9 M3 J! U/ `4 H+ [: F. I competitive strength 竞争优势/能力
; h% n4 `% p( \" C) F1 ^9 p competitor analysis 竞争者分析+ ?4 g" p @# z2 I: a1 L- }
complaint handling 投诉处理
- B, O5 H" w8 |" N4 h1 V- m, I' d component materials and parts markets 组成材料和零部件市场
% G- M% |9 N) k6 }) ` computerized ordering 计算机化的订购
7 b; J5 T0 W$ D" Q, H8 U1 t conclusive research 确定性研究
# @7 p. t% g0 L8 @ a conditions of demand 需求情况
' m" U9 j& Y' B6 R+ R% P7 \2 n conflict and resolution strategies 冲突和解决战略, d. ~/ C( z# [( N V% P
conformance to specifications 与规格一致
! m) K6 C0 S3 j9 V" n! P conformance 一致性
! ^, x7 j0 Z, l- ^! n( M confrontation strategy 对抗战略. l2 N' u: P( }1 Q( e: i; f' I4 Y
conjoint measurement 联合测度法
* q( c4 F- p% v/ h& F: g conjunctive model 联合模型5 C" w9 {8 K7 c1 h5 H( M9 X
consumer decision-making 消费者(购买)决策' c9 b& h+ \, W) i% `9 H
consumer goods channels 消费品分销渠道
+ U! v8 T4 K7 A- k Consumer Goods Pricing Act, USA 美国消费品定价法案
2 {" A* A: @2 V' G( G consumer goods 消费品/ F7 x1 l) f/ r' n0 d' }
consumer markets 消费品市场+ N7 E8 L3 t9 L8 \
consumer needs 消费者需求0 C( p, j- u9 e: |0 e
consumer packaged-goods firms 消费者包装食品公司
$ `( ^1 u4 ]! ?- V" a% E7 | consumer promotion 消费者促销' c# D$ u& r) A: K: I0 s" q
consumer tests 消费者测试
; m" d3 o- ]. A G$ O9 y4 n3 [ consumer/household market 消费者/家庭市场
# {2 {6 i+ ?' @9 R consumers' perceptions 消费者感知1 ?# ~: f" J0 c1 @0 Y2 H$ ^
consumption 消费+ W/ i4 b2 A" H, B- b
contests 竞赛
# A$ Z- G; P# N+ |8 s5 b0 F contingency planning 权变计划8 C! ?$ K( ^6 c: [1 D9 S9 r7 j7 W8 e
contract construction 契约建筑业8 a5 R, h, h4 M) A( I
contract manufacturing 契约制造业
* s4 n1 z" }$ f! M% f+ f contraction/strategic withdrawal strategy 收缩/战略性撤退战略& q6 p; ^, r% ~- s2 r
contractual entry modes 契约式进入模式
4 B3 w/ l- e+ d contractual vertical marketing systems 合约式垂直营销系统
0 ?* Q+ ?! ^2 W! A Q7 y contribution margin analysis 边际贡献(贡献毛利)分析
% \, ]) }/ ^" X) c+ B$ ^1 [ c contributrion margin 边际贡献" t: X2 ~' T. e' U% K2 v+ W4 q
control strategies 控制战略- g- y1 T8 d5 H2 a
convenience food stores 便利食品商店% \. U$ r: [% q) ]9 m
convenience goods 便利品
7 [9 b$ }* t; D) A convenience 服务的便利性
7 U) t x8 s( B, Z4 Y( B. x$ _ Cool Whip 清凉维普( q7 [/ m y6 V; U& i
co-operative advertising 合作性广告
6 l+ f0 e) o! \# X& j( V% x co-ordination and conflict resolution 协调与冲突解决7 N, S3 H8 T" \+ Q+ D# G9 S
co-production 合作生产
3 w/ S2 g( b" T+ k6 y/ d core benefit proposition (CBP) 核心利益方案/提议
& ~" p) `) X1 m8 e9 i$ U* ]& P& G corollary-data method 推定数据法6 Q( t8 `; S8 z, V' X7 e" n
corporate HQ 公司总部
) x" Z% i# }4 `% ~5 T corporate scope 公司(经营)范围% c7 [6 q% I! P& D. n5 x( A
corporate strategy 公司战略
: M4 [- G" u4 X3 p5 O corporate vertical marketing systems 公司式垂直营销系统8 j+ Z2 Z% o2 S) j$ _% Q
corporate/institutional advertising 团体/社会公共机构广告
$ M0 Y9 ]& N7 F1 R$ z corrective action 矫正行动! ^; L* x1 ~5 K8 d* T. n
cost analysis 成本分析
. b) [$ \) C P' n8 `" r6 L cost effectiveness 成本有效性
" d) b) H+ D$ C cost leadership strategy 成本领先战略
* g7 c8 {* i. T7 z1 s' d6 r cost of capital 资本成本1 z7 E# C* w6 l$ i" N4 t# l
cost of goods sold (COGS) 产品销售成本& I0 z& H% o8 F V
cost reductions 降低成本产品
- A. o' ]* j% u cost-and-volume relationship 成本-数量关系& C* ^! ?* X- J& W, ~ O" z9 t
cost-oriented pricing 成本导向定价法, q- A& i' C C6 E3 \
cost-plus/mark-up pricing 成本加成/溢价定价法5 A) w6 c9 b3 Y0 L ]" w9 L
costs and benefits of marketing functions 营销职能的成本和效益2 x* H+ @4 r& }8 m3 l I4 E% N
costs of competitors 竞争者成本, i6 m) Y# Z& |4 A
costs of distribution 分销成本( Y$ J# F6 d7 o) K6 W+ H
countertrade 对等贸易
9 u: O9 N$ j2 F# r- ^ coupons 优惠券& A# E1 e$ q$ ~! u1 j. D) `
courtesy 礼貌/ t- ^ n8 A) t0 C$ ]' Z
coverage of geographic market 地域性市场的范围
" |/ U3 d, A/ a/ D) `0 A; I coverage of relevant retailers 相关零售商的销售范围9 A5 b2 Y5 Q+ x' m7 o, \# `
credibility 信誉$ l% M" B' X# }+ r2 k
credit terms 信贷条款6 A; h! I1 ]3 c* H' d; j; k, [+ e
critical assumptions 关键假设5 M4 e, U9 M" Y
cross-elasticity 交叉弹性
; Z% }! }/ i5 h" \ customary pricing 习惯性定价法
6 K9 N; q+ p" o customer analysis 顾客分析
T# e2 r- [2 m' h; { customer contact 顾客接触
1 d+ y9 U) F" ~( S; D* g; H3 Z customer demand 顾客需求
7 R/ Q+ ^8 \" m9 C: u& b customer intimacy 顾客亲密度2 c; G* K, R2 g7 E
customer loyalty 顾客忠诚度
# l8 p4 x, N1 J L3 E customer need 顾客需要, }$ p/ i1 v. @4 }
customer organization of sales force 按客户组织销售队伍1 H+ w6 ~; R' h6 j4 o) E
customer retention 顾客维系/保留
: D2 A2 {2 ~1 K5 B customer satisfaction 顾客满意度
6 l4 L; Q1 l9 e9 r- k4 l1 t: h customer segment pricing 顾客细分市场定价+ m# G" I8 m/ y( z5 ?9 ]2 p
customer service 顾客服务
# W7 n* D2 R+ ~ @ a customer-oriented pricing 顾客导向定价法
6 t) \( {2 i2 x# C$ x- L' Y' L customers' perception 顾客感知
4 i4 X |. x8 \+ ? customers' preferences 顾客偏好
5 E) P: s- D+ n( `+ ^$ f. Z6 a4 K customers' price sensitivity 顾客的价格敏感度3 E$ d* \& w: `4 T
customizing 定制 |