abstract or executive summary(报告)摘要或结语9 A% v; }9 P7 s
acknowledgment response 感知性反应
% Y% |7 g7 `0 |9 @' k( g action close (鼓励)行动性结尾
, }! I- X! y2 b7 p5 y active listening 积极地倾听: ?7 r8 y e- y8 X2 L
active verb 主动式的动词
0 ~0 Y* x; M; X O, N+ j: p0 y adjustment 调整
: c- V. l- ]* }* u$ w: p alliteration 头韵6 _& w" X3 J% S; K, Q f3 H& {1 [
allness 误以为全面
1 F$ A! d" e( R0 O9 h3 L9 \ alternating pattern 交替方式
z! L. m! `9 I2 y. e# I- s6 E' ~ AMS Simplified format 行政管理协会简化式格式2 t' S h f6 i9 B( j$ k2 v0 w
analytical report 分析性报告
- e( |# A: p* u( s annual report 年度报告1 E J9 @7 s2 d! D3 f
argument 论点
! L# a0 ^8 Z. b5 l, T! U8 I: C assumption 假设
9 D) r6 X, v+ [* k B
& b% l0 N2 A* A bar graph 条状图
: t2 ~ m# m& f: N% I$ [. J' y behavioral interviews 行为式面试, h6 W1 G! O' n- s
bias-free language 非歧视性语言; Y) n5 N1 z2 y- _7 Y
bibliography 参考书目% O4 i! F& w( F$ x8 k7 a/ W
blind ads (没有公司名称的)盲目广告
0 d4 z2 n! I/ L2 m4 T, Y blind copies 盲目(抄送)副本8 g& g2 o4 P3 M
blindering 丧失方向性
% F4 E! E/ I( s* s block format 齐头式4 f7 _, Y- Q R% I* Z
blocking 阻碍' D' D7 E3 R; s/ t2 G, b
body language 身体语言9 r; _# G5 B7 I2 d" U& n( z
body 主体;正文$ R3 h+ `, M3 W
boilerplate 引用2 g* u. |0 Y$ r' k0 W4 U' Q4 j4 w
boxhead 表头栏; y# _+ a# C" b# l& |# g% e
brainstorming 头脑风暴法4 i9 w+ V7 C8 ~, m |
branching question 分叉式问题
7 E% z: ^! h5 Y9 ] bridge 过渡
3 d! A( V, }* z8 A- E buffer 委婉语
0 b2 ], S7 h: I6 a1 \) h0 ` building goodwill 树立良好的信誉
1 N( z; P$ `: l' }, H6 o* M, z$ g bullets 项目符号或编号
q) g. x* F4 a/ F/ l) N9 S business slang 商业俚语
w& }! y9 q2 J* V8 _ businessese 商业行话
- T% c: H! l5 O" c: H buying time with limited agreement 在有限制协议下的购买时间8 e5 C, m, F G: I4 U; I0 f# B5 s
bypassing 旁路;错误传达
( i. `5 J: C& U& R* a7 z8 N+ o C, U1 k! D3 m8 K6 `" C7 t% J
cable TV 有线电视
* Y3 L& x3 X1 v5 X5 b t Cadillac 凯迪拉克
5 x9 D5 J v: q- W( b6 e$ q6 N Campbell's Soup 金宝汤业公司
6 A; f# i) v# Y- ?- j# A! P( t8 A& n capital gains 资本收益
$ z7 v6 ^3 h/ L/ M2 r4 p' I) Y capital invested in product 产品投入资本
4 b( ^1 V- Z7 k( _/ b Carnival 嘉年华# a) I% ]$ x6 D8 `! }" x+ Y
cash cows 现金牛类
. ^' ]8 e4 N! N6 _2 w3 q5 V6 M4 C cash discounts 现金折扣( I% G. m: |* k; t+ [0 ~; H
catalogue sales 目录销售
! i: [6 Q. I' w3 s3 x+ D categorization of perception 感知分类( V7 v, m. M1 s Q$ k( ?
categorization 分门别类" ^5 Z. @. A9 T( {8 r
Caterpillar Tractor 卡特皮勒公司
8 [( c: f2 o- C8 N Cathay Airlines 国泰航空公司) V8 c: s; s8 Z
CBS Records 唱片公司* |3 q, A+ N5 X, l0 ]
CBS 哥伦比亚广播公司# d6 S! ?9 p3 a& q H! p1 C
centralization 集中化5 M3 @% ^5 B d, @, d0 q/ c
chameleons/followers 变色龙/跟随者
3 M; ~6 h: [4 K9 C channel alternatives 可选择的营销渠道
' |9 Z- {7 u3 i6 G4 u3 ~ channel conflicts 渠道冲突) N) |& u; Y/ x/ v2 H1 o$ Q
channel decisions 渠道决策& X. y; k P- J, f
channel functions 渠道功能
9 D# Q! b0 e6 C% Z- d, Y channel institutions 渠道组织结构
2 s$ P: x' o" Z- i% _9 m% k! L3 P channel management 渠道管理* T# P Z8 p |; A0 i" ^7 J! N
channel objectives 渠道目标! ~2 t0 X* p5 K( L' N7 h% ]/ `
channel of distribution 分销渠道# q6 J+ k# Z$ k! P
channel power 渠道权力" z+ G% g4 V5 d7 d$ w* k
channel-control strategies 渠道控制战略
% J h5 M( X; D# S3 M channel-design decisions 渠道设计决策
9 ^: x/ {" o& b5 }8 I- u4 p L8 E- I channel-management decisions 渠道管理决策
4 \* f9 D2 F6 P# b- ? ? channels of communication 传播渠道% f- q9 w: x' u* p* n* h: B$ k
Charles Snow 查尔斯·斯诺/ z9 G! P, I$ E
Cherokee 切诺基" b7 P, C& d' D& @% d. `) {
chevrolet 雪佛莱" N! O3 k4 [+ `1 y+ }# x
choice criteria 选择标准" E$ F+ L. G: I6 B
Christian Dior 克里斯汀·迪奥(世界著名时装品牌)
1 r# k/ s8 W$ }: k Chrysler 克莱斯勒
. u- U: [) [& F! X6 c2 t Citi Corp 花旗银行& g8 m) {( P. l# W4 [8 n
closing a sale 结束销售
Z. U7 U7 Z9 @; `+ R9 u) z clothing retailers 服装零售商6 d# T% Z0 w W: R
CNN 美国有线新闻网; c$ t1 o/ \& f; L1 w
co-branding 联合品牌7 z0 p+ k9 h. e T% e; r( g
code of ethics (职业)道德标准
: M/ a3 p$ o) z" Y% N& o coercive power 强制权
2 t! }/ n' m/ S) Y+ E: C cognitive dissonance 认识的不协调 A/ }! n. C6 G% u' ]8 |+ p
Colgate-Palmolive 高露洁
$ _" a2 F& q$ E0 s6 Z' Z collection of data 数据收集* n# z/ V& R: s
collection 收款
4 ~ J- ~% X+ y4 g+ L2 P co-marketing alliances 联合营销联盟4 W( Z. x' C: W- p* ` x
combination compensation plan 结合式薪酬方案7 n; r: q8 W" f- P# \" H7 J B
Comdex 计算机展销会
* [8 c, q$ ?% r9 \ commercialization 商业化
) g5 W+ F P1 O! } commitment 承诺
, {/ p) [* d7 G# E communication channels 传播渠道, b! P& v- ?# d
communication process 传播过程8 { a1 H$ V4 V
communication 信息交流/沟通3 O+ i" D, ^: g1 j: k% c$ R& z0 Y
communications media 传播媒体8 _. h9 F4 V$ S/ l! _; c
company personnel 公司员工
, B; l+ b3 _- S$ e Compaq 康柏* ^( L* Y5 s+ Q0 X1 b
comparative advertisements 比较广告
$ e2 e$ v9 W2 F! C comparison of brands 品牌比较& c% C" s0 k# X8 k/ e
compensation deals 补偿处理
/ d1 ^1 L, u) s. |: w5 G; l compensation plan 酬金方案
1 F' y6 i& F. [5 H( x9 ]9 S( ]% G compensation/rewards 酬金/奖励0 c9 v3 b+ v1 y; W7 X. G9 E1 b
compensatory 补偿性的
( X$ P7 F4 w+ q ~6 t* l competition and industry evolution 竞争和行业演变
/ s$ }- S) \# T! w5 R competition-orientated pricing 竞争导向定价法
6 J& ~5 t9 ?8 @' Y; U competitive advantage 竞争优势
$ t& |, |4 O* Z8 C0 ]# `- M6 g competitive (supply-side) evolution 竞争(供方)演变
, j/ i" N `' s7 N% q8 ] competitive factors 竞争因素
7 b% U( ^' G+ s; @3 [8 q competitive intelligence 竞争情报/信息3 C; x, `/ t, ]+ V5 R" E; S
competitive parity promotion budgeting 竞争均势促销预算法* b. X! K# U% C1 N
competitive strategy 竞争战略
% j2 y. Y4 [6 f# t; @7 ~: N. @# y competitive strength 竞争优势/能力
, `# F6 o% i! [- J$ L/ y% y competitor analysis 竞争者分析' K& h H* w) ~/ v( K$ m
complaint handling 投诉处理
0 S$ F9 V% \, @0 ~1 q: [ component materials and parts markets 组成材料和零部件市场$ v; A+ i+ M- Y1 {5 W6 C2 s
computerized ordering 计算机化的订购7 |5 F! D) R) ~4 _4 L
conclusive research 确定性研究6 r% K+ `& E. \+ y- f, c! b: a
conditions of demand 需求情况: ~, B8 G& w8 a8 r
conflict and resolution strategies 冲突和解决战略* W$ j! }2 a+ o, S4 G$ \/ t
conformance to specifications 与规格一致
; T, |; ]6 V* p/ F9 C4 T' n: m+ K conformance 一致性+ r! @2 B9 G0 [
confrontation strategy 对抗战略
: A/ o2 I2 d: d1 l4 S" ^ conjoint measurement 联合测度法9 R2 Y' E8 H( \
conjunctive model 联合模型4 u$ u9 Z+ ^( O [# K0 D. y
consumer decision-making 消费者(购买)决策4 T2 }) O3 m. C; F, B
consumer goods channels 消费品分销渠道
5 f7 c$ z9 Q% C- ^ Consumer Goods Pricing Act, USA 美国消费品定价法案
5 A! f" M8 [, H F1 v consumer goods 消费品
$ t( U% t& H8 x! G& T F: V consumer markets 消费品市场
8 X: Y' W$ s+ ? consumer needs 消费者需求6 [0 Z( t0 t2 Z! x
consumer packaged-goods firms 消费者包装食品公司1 N7 o7 ~) Q: b( N. z$ Y
consumer promotion 消费者促销( {, h" Y2 s& t; g3 L# x9 t& N5 r& l! ?
consumer tests 消费者测试
- e# y( k0 {8 ]8 e$ u consumer/household market 消费者/家庭市场
/ u7 Q( c# T6 F+ H! @& P& ]) s# G- } consumers' perceptions 消费者感知
3 A8 l P& G# L: k5 q2 c+ u% T consumption 消费8 g# g t/ Y; M$ K h9 P @9 K2 R0 s7 W
contests 竞赛
8 D' Y H% D$ t* p/ [8 b6 H contingency planning 权变计划
$ P5 ~/ B+ F8 `$ D+ n& c2 h contract construction 契约建筑业; b9 U/ W% Q% H( a0 J; \3 G
contract manufacturing 契约制造业0 h( F. o* @+ M, i4 n
contraction/strategic withdrawal strategy 收缩/战略性撤退战略% E2 {0 h; b, f( x, j$ k8 a+ Q
contractual entry modes 契约式进入模式
! @: _1 ?! ?$ e& h4 w) K contractual vertical marketing systems 合约式垂直营销系统
( @) C3 L/ Z/ J7 W2 m% N _/ W contribution margin analysis 边际贡献(贡献毛利)分析
- t- M m, n/ R contributrion margin 边际贡献0 o& z1 J5 ?- T! z* H
control strategies 控制战略& u. U/ I; Z/ `$ t- T4 p
convenience food stores 便利食品商店
9 [+ D) b4 j4 p, I d convenience goods 便利品. U0 p4 |' m5 X1 w0 s
convenience 服务的便利性# T3 `- d7 A" I
Cool Whip 清凉维普# F2 V/ G8 e7 ^" X
co-operative advertising 合作性广告
* h1 o* v. r5 @& g; ~ co-ordination and conflict resolution 协调与冲突解决5 G. @2 T$ F1 H* `* c. p/ E. s. Q
co-production 合作生产
O, I5 h' m2 x) V3 ~1 S/ r& h core benefit proposition (CBP) 核心利益方案/提议$ y3 [; A: F% k" w! K* F* o
corollary-data method 推定数据法
2 z. t- }& C! N corporate HQ 公司总部
) {. x- k# l8 n4 z) n! w7 ? corporate scope 公司(经营)范围2 L i4 b0 ~. x p4 U/ b. Z
corporate strategy 公司战略
0 W* ?0 y" h# s! } corporate vertical marketing systems 公司式垂直营销系统
3 L/ S4 {; z4 K3 w" |* {1 Y corporate/institutional advertising 团体/社会公共机构广告
$ c* s1 y. h: l! ` corrective action 矫正行动 f& S: {+ \4 F0 x. s+ }4 G
cost analysis 成本分析5 u# B k" F0 E$ l" b0 d
cost effectiveness 成本有效性
3 y# Y5 V% i* b& E1 D! I6 o cost leadership strategy 成本领先战略
; B% h. }1 W. `# A cost of capital 资本成本
6 B2 Z1 Z: a6 q) C/ D, r P cost of goods sold (COGS) 产品销售成本9 {- k5 b* u3 F
cost reductions 降低成本产品
% { B' ~$ J5 Y$ h1 T4 F cost-and-volume relationship 成本-数量关系
5 p" M @2 c) d4 X6 | ] cost-oriented pricing 成本导向定价法
$ b$ b/ k; G, a( ?. W( L4 \" U cost-plus/mark-up pricing 成本加成/溢价定价法; g. _; i1 @& U0 ~
costs and benefits of marketing functions 营销职能的成本和效益* g4 D, q1 G, P: O6 S- M/ d8 P- z
costs of competitors 竞争者成本
- c& S/ M4 P4 \# V9 P costs of distribution 分销成本
2 R/ M O* V+ l9 O7 _% R h# j0 s countertrade 对等贸易
- S" S6 r; q& m4 T. k coupons 优惠券
# r: r4 x7 y- R5 o) H- y4 ]* r0 L: F courtesy 礼貌
o! m( E3 Z% K" f9 a coverage of geographic market 地域性市场的范围
1 F0 Q7 R+ U+ Z/ F* [: R. l coverage of relevant retailers 相关零售商的销售范围6 ]- [: ^; V( @6 \/ P8 t0 r
credibility 信誉
1 W- {) |: @- i credit terms 信贷条款
$ ^- D5 _5 c1 `/ y2 k& k critical assumptions 关键假设
& o# f$ J( v) b. s5 e9 r' Y cross-elasticity 交叉弹性
. s' }8 e! ]3 l- @) j customary pricing 习惯性定价法
. a- j% d+ S8 e customer analysis 顾客分析
5 ]/ z5 w3 k) c0 c5 s: t' h1 } customer contact 顾客接触; Y! j% W/ ~; \+ n7 T, p
customer demand 顾客需求
3 ?! P* U7 c4 F4 {+ F: O5 y/ H customer intimacy 顾客亲密度8 X9 K* o! y1 d3 Q" Y: i
customer loyalty 顾客忠诚度 ?; N, X$ G) m6 U3 m# a
customer need 顾客需要
, ^7 c% B* e+ I" i$ P: ~3 H- ` customer organization of sales force 按客户组织销售队伍
' U- S5 {1 F9 P* i: g customer retention 顾客维系/保留: h5 U* }, I; u. x& @0 ^
customer satisfaction 顾客满意度
4 L, M$ \7 b/ l9 o customer segment pricing 顾客细分市场定价3 G2 F! H7 o; l3 G/ A7 r6 A, |
customer service 顾客服务
* T/ k* t; i! `: L5 f# p/ l# W' M. ` customer-oriented pricing 顾客导向定价法
8 Y6 m4 [: A# @# U customers' perception 顾客感知% ^8 j' z K' x- q: ~
customers' preferences 顾客偏好. Y7 Q; s% x; M
customers' price sensitivity 顾客的价格敏感度' t. Y' X5 x& e1 |" @
customizing 定制 |