调解纠纷$ _7 N% S/ Z6 ~
你好！我是经理。您能告诉我是怎么回事吗？ . e0 H; o5 y( m! ?/ g- f How do you do? I’m the manager. Would you please have a talk with me about it? + ?% g5 K6 W5 v2 D/ h 我非常抱歉地告诉您，我们的经理现在不在。如果您愿意，我很乐意带您去见我们的经理助理。" S# e2 i. P5 k- |1 [' G
I’m so sorry to tell you that our manager is not at the moment. I’d be more glad to get our assistant manager for you if you like. $ u0 k& ~5 S- l 我认为事情没有那么严重，我可以帮助您处理问题。我能问一下您的一些详细情况吗?2 P, X* u& X) ^2 Y; I5 T: b( M
Well, I think there is nothing serious and I can help you with the problem. Can I ask you for some details? 5 t9 p: v9 y0 V6 Q 对于这个误会我们感到非常抱歉，但我希望能得到您的理解与合作，好吗？1 v' W2 D% O" V& c5 @: o
We’re terribly sorry for this misunderstanding, but can I ask for your cooperation and understanding?. S! Z* G: p8 \4 W( }
我们已经讨论了您提出的改进服务的建议. 请您多提宝贵意见." I i v) v D' c9 I
We have discussed your suggestion about improving our service quality. We sincerely welcome your suggestions.
发表于 2012-8-16 08:17:42
