调解纠纷
& X4 L3 K/ w1 {: ]) h 你好！我是经理。您能告诉我是怎么回事吗？
8 s" t4 y$ x# z r3 I How do you do? I’m the manager. Would you please have a talk with me about it?
4 D, v9 H% u2 e8 n( F ^ ^ 我非常抱歉地告诉您，我们的经理现在不在。如果您愿意，我很乐意带您去见我们的经理助理。2 \/ i5 x5 v6 |* y+ A+ r
I’m so sorry to tell you that our manager is not at the moment. I’d be more glad to get our assistant manager for you if you like.$ ?3 a1 O8 g# V
我认为事情没有那么严重，我可以帮助您处理问题。我能问一下您的一些详细情况吗?; z+ a, R& z% _& [& ~3 D$ f
Well, I think there is nothing serious and I can help you with the problem. Can I ask you for some details?1 v! B! i& |- r6 |. i( U
对于这个误会我们感到非常抱歉，但我希望能得到您的理解与合作，好吗？
6 A" G" i, d ]$ P) E1 u We’re terribly sorry for this misunderstanding, but can I ask for your cooperation and understanding?
/ C6 P! q5 Y" I4 e" {3 o: h 我们已经讨论了您提出的改进服务的建议. 请您多提宝贵意见.
0 ]* y% n; z N* ]& Z5 e We have discussed your suggestion about improving our service quality. We sincerely welcome your suggestions. |
发表于 2012-8-16 08:17:42
