投诉信1 1 H) g0 a8 \8 Y4 m! @2 l) p
结构要点:
* d7 q4 |1 M1 n! S投诉信是对产品或服务表示不满的信件，一般分三个部分：
) }. g% }6 c+ E; P* {- A, L1． 提出投诉内容； d1 `- L; W& N7 `
2． 说明具体情况；, A& j9 W9 u) w( O% k
3． 提出解决办法。
0 s4 A' g, T( N7 iDirections 15
* L. @ E+ L2 d5 m% P2 F" jSuppose that you ordered a television but later found that it has worrying problems. Write a letter of complaint to describe the matter and require settlement. Do not sign your own name at the end of your letter, using "Li Ming" instead.% g: \+ M" N' a( S" Z: N* P% B. P
Sample:% A2 i; \) N9 k- F. G) ?& U3 {
Dear Sir,
* W, {! e* s/ {3 }' DThe television I ordered from your store arrived on time last Friday, but only three days later I found it could not work properly.
S6 s6 S5 D0 ?: OOn Tuesday evening, when I turned on the television, I was surprised to find that it became a blackandwhite television-all of the other colors were simply gone. What made matters worse, the remote control was also out of order. I dialed your service number for several times, but the line was always busy. ' T" y3 `3 P5 g# r% f" I! Y
This problem has affected our normal life. Can you get it repaired as soon as possible? Thank you for your consideration.2 [' Z( e* K) ^3 t
I am looking forward to your early reply. 2 S. u$ }! u* H; o( l1 J
Yours faithfully,( e3 a3 R; H/ V/ \) v
Li Ming |
发表于 2012-8-14 10:35:42
