投诉信1
. ?. q. D/ V9 b6 Q+ o结构要点:2 V. q/ e( s) E9 d1 L0 m
投诉信是对产品或服务表示不满的信件，一般分三个部分：
& i9 y( R2 M) y9 E1． 提出投诉内容；
9 d: T# m3 J/ U, l5 |2． 说明具体情况；
* K5 K' E' X! Y2 I1 \3． 提出解决办法。* S7 |- C. }0 F: Q( k
Directions 15
# U% F& q7 _7 [8 H* k4 v4 Z9 ~Suppose that you ordered a television but later found that it has worrying problems. Write a letter of complaint to describe the matter and require settlement. Do not sign your own name at the end of your letter, using "Li Ming" instead.- n6 _8 g$ m7 U4 E! C
Sample:
" N% c, k: N2 r3 w/ rDear Sir, - G O+ C$ x# T6 M: t1 |8 S
The television I ordered from your store arrived on time last Friday, but only three days later I found it could not work properly. ; _, r5 W/ @! U9 ], R0 V( X# Y
On Tuesday evening, when I turned on the television, I was surprised to find that it became a blackandwhite television-all of the other colors were simply gone. What made matters worse, the remote control was also out of order. I dialed your service number for several times, but the line was always busy. ) |2 y- \8 L: I9 u s+ t
This problem has affected our normal life. Can you get it repaired as soon as possible? Thank you for your consideration.
7 V( s# ^- G- M3 \; |I am looking forward to your early reply. 6 e/ t7 K" o2 u/ u' C, K
Yours faithfully,' F9 h4 u7 R1 S0 ?) H2 L+ X" i. Y8 ?
Li Ming |
发表于 2012-8-14 10:35:42
