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[商务实战] 商务英语email高手系列:催款一

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发表于 2012-8-14 18:53:09 | 显示全部楼层 |阅读模式
1. 文体介绍0 r% }( V+ G% W4 V/ g, D
催收信是卖放在规定期限内未收到货款,提醒或催促买方付款的函件。8 y) q( f' M6 O
写此类信要求文字简练、意思清楚;同时要求语气诚恳、体贴,彬彬有理。不可轻易怀疑对方故意拖欠不付,以免伤害对方感情,不利于达到索款的目的,或妨碍以后的业务。对于某些屡催不付,故意逃款的客户,语气则要强硬,措辞坚决。
) p' x5 M! s; J# f7 K总之索款要把握一个原则:既要达到索款目的,又要与客户保持友好关系。
( s0 F# \' W9 [; G* ?# `# E2。实用范例
6 l  s7 ]. F+ H, \: o(1)subject: Demanding Overdue Payment
4 ~5 Y3 j/ I$ a+ h9 _Dear Sirs,- g! c4 x# [0 A4 v2 L# D  i
Account No.87567 b2 g; c" E5 x# v* _5 h5 ]/ R
As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account, already a month overdue.
5 T$ |" y, S! C, H, nWe think you may not have received the statement of account we sent you on 30th August showing the balance of US$ 80,000 you owe. We send you a copy and hope it may have your early attention.
2 ?+ C4 j9 M/ ]# B7 LYours faithfully,
0 {% n$ f2 Z, R: lxxx
. r) i4 E, y0 A  i3 I2 d  Z& v8 F- A主题:索取逾期账款
+ c6 I3 |7 w! Q8 g2 ?% P* L亲爱的先生:
  M; v5 _; G2 m9 V. \1 E第8756号账单
9 ~- V/ M, Z$ {鉴于贵方总是及时结清项目,而此次逾期一个月仍未收到贵方上述账目的欠款,我们想知道是否有何特殊原因。) e4 @( p1 e# A& j
我们猜想贵方可能未及时收到我们8月30日发出的80,000美元欠款的账单。现寄出一份,并希望贵方及早处理。! \7 k* T' Q, s5 o# }
你真诚的xxx
- ~% a1 f2 W. F(2)Subject: Urging Payment
2 z  P9 c( m/ M& fDear Sirs,
* a9 `* Y* V# N1 N, S+ QAccount No.8756
8 ], ?9 ^; ]6 S4 q. NNot having received any reply to our E-mail of September 8 requesting settlement of the above account, we are writing again to remind you that the amount still owing is US$ 80,000. No doubt there is some special reason for delay in payment and we should welcome an explanation and also your remittance,- q* O3 V# e4 |9 p, M
Yours faithfully,
! l( G/ ^3 v5 R/ X1 z) o& txxx
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