1. 文体介绍
$ ], s9 Q* N! P催收信是卖放在规定期限内未收到货款,提醒或催促买方付款的函件。
$ j6 C2 F8 a6 T, o% W* `写此类信要求文字简练、意思清楚;同时要求语气诚恳、体贴,彬彬有理。不可轻易怀疑对方故意拖欠不付,以免伤害对方感情,不利于达到索款的目的,或妨碍以后的业务。对于某些屡催不付,故意逃款的客户,语气则要强硬,措辞坚决。
% C4 s, \2 Y5 P2 X7 ?总之索款要把握一个原则:既要达到索款目的,又要与客户保持友好关系。6 p5 m# b8 ^2 x# s1 Y6 e
2。实用范例
6 J. `' d0 j; h q% Z(1)subject: Demanding Overdue Payment# i+ ? |+ @) q. A v1 O( o2 \
Dear Sirs,
' h, Q7 ~( U Y$ V$ KAccount No.87569 o" i" x) l2 k4 x' s
As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account, already a month overdue.$ x! ^$ E3 I$ k9 I. O9 J' W
We think you may not have received the statement of account we sent you on 30th August showing the balance of US$ 80,000 you owe. We send you a copy and hope it may have your early attention.$ Z9 n! u+ Y- J. q; i
Yours faithfully,
) a* U: V2 }/ \$ I+ Axxx
7 F" t% p7 I* H0 p. |- P- D! j. x主题:索取逾期账款
( K" a% f; x2 v" J亲爱的先生:
7 q! j* z' V2 N3 ~- W/ U! P第8756号账单
/ ~' K o" X, t" Y: K: L5 L鉴于贵方总是及时结清项目,而此次逾期一个月仍未收到贵方上述账目的欠款,我们想知道是否有何特殊原因。, G3 a, K( p( V" o: [$ o
我们猜想贵方可能未及时收到我们8月30日发出的80,000美元欠款的账单。现寄出一份,并希望贵方及早处理。! J; l( J: {1 `" _/ F# Q8 ?9 |: |
你真诚的xxx
( r% l4 N2 h6 ?2 G. {(2)Subject: Urging Payment$ x: i6 r/ z3 i$ w
Dear Sirs,
L3 b+ z$ d9 m1 H( ?( O+ W, o( lAccount No.8756+ W3 N( E- K# F1 J: X6 l4 [
Not having received any reply to our E-mail of September 8 requesting settlement of the above account, we are writing again to remind you that the amount still owing is US$ 80,000. No doubt there is some special reason for delay in payment and we should welcome an explanation and also your remittance,9 c& m* j; s! }# F
Yours faithfully,& D ]! T) J& h0 Y6 c; n
xxx |