陈豪在美国ABC公司工作。他经常要用电子邮件和公司内外的人联系。今天他见到了一个他不认识的英文词，所以就去请教美籍华人Mary。1 Q# @ }. j c
(Office ambience): m* w Q* O" l+ K
C：Hey, Mary，我知道etiquette这个词的意思是礼节，礼貌。可是，什么是netiquette? NETIQUETTE。
; W6 f* }" Q, p: ~! B" I M：Netiquette是人们新创造的一个词。意思是网上礼节，也就是good behavior on the Internet。
5 v+ P8 ^% A3 R( u2 _. t" [0 M. _ C：网上还有礼节！Why don't you give me an example.
4 W* H. R7 V* w0 g1 D0 p c1 l M：比如说，你最好不要全用大写来写email。If you type in all capital letters, people would think you are shouting your message。 u1 ], w" c( M' u5 p& M" Y
C：噢，怪不得那天销售部的Robert问我：Why did you yell at me? 可有的人给我email全用小写，那是什么意思呀？Whisper？说悄悄话呀？
% I$ l5 j* J& ?- l' ]' o/ R M：No。 那天财务部的Kevin不是给我们俩写的email都用小写吗？全用小写一般是不正式的，like chatting with your friends。 M: k2 d$ B, s( R, b
C：Email本身就是不正式的。
4 l3 Q% F; e$ M3 p/ P4 S M：That's true, but that does not mean you can ignore appropriate etiquette。我得去开个会，午饭时再接著谈吧！
! B3 `. h' _. b v C：Fine! See you at the cafeteria at 12:00pm.www.Examw.com* B" U; }% ^0 W7 M; @; k
******3 P9 s( X G' Y- g2 U
M：哟，陈豪，你怎么吃那么快呀！# f( w9 W, Z9 q2 C
C：我刚才真是饿死了，不过我很想知道还有哪些网上礼节。+ s2 t* u! B2 d4 Y
M：首先，在你送出e-mail 之前，check if there are mistakes such as spelling, grammar, punctuation and word choice. If your e-mail is sloppy, you will be perceived as sloppy and disrespectful to the recipients.0 P7 n) ^; z$ q
C：我有两次发e-mail给客户时忘了附件。几个客户马上回e-mail问我：What attachment?' x; E0 w: q; p" g5 E& Q8 j; R' p
M：是呀，一旦e-mail发出去以后，你就没法收回了。发现错误后最好的办法就是纠正错误，再重新发一次。你应该在subject line里写：corrected version with attachment included。
* |# [+ Y7 d `5 n/ j C：下回我一定这样做。8 V7 a' Z$ T" W0 x9 Z# Z: i
M：最好是不要出这样的差错。Before you hit the send button, check your spelling, grammar, punctuation and word choice. Sloppiness gives people a bad impression and is disrespectful to others. When mistakes are found, correct them and resend the e-mail. Typing in all capital letters seems that you are shouting, or typing in all lower keys are like chatting with your friends. |
发表于 2012-8-14 18:53:09
