陈豪在美国ABC公司工作。他经常要用电子邮件和公司内外的人联系。今天他见到了一个他不认识的英文词，所以就去请教美籍华人Mary。+ j" n/ |, ~( h
(Office ambience)2 {. |% Z0 c* b% h4 W
C：Hey, Mary，我知道etiquette这个词的意思是礼节，礼貌。可是，什么是netiquette? NETIQUETTE。2 J9 U7 L' d8 X; y6 W. h! q
M：Netiquette是人们新创造的一个词。意思是网上礼节，也就是good behavior on the Internet。5 ]3 W6 D, ]. G
C：网上还有礼节！Why don't you give me an example.
! S0 X* G; a+ g" C4 w2 G6 m( g$ O2 Q M：比如说，你最好不要全用大写来写email。If you type in all capital letters, people would think you are shouting your message。, R, }0 S A2 g( z$ b2 c
C：噢，怪不得那天销售部的Robert问我：Why did you yell at me? 可有的人给我email全用小写，那是什么意思呀？Whisper？说悄悄话呀？
( t- n5 p( ]0 N; Z4 w: l# \! r M：No。 那天财务部的Kevin不是给我们俩写的email都用小写吗？全用小写一般是不正式的，like chatting with your friends。& q, n7 X% A' a/ w4 S6 l
C：Email本身就是不正式的。
3 U8 x7 r; J2 i! ]1 U" ]: ~8 t M：That's true, but that does not mean you can ignore appropriate etiquette。我得去开个会，午饭时再接著谈吧！! A" _/ W9 C9 n% j" t: K
C：Fine! See you at the cafeteria at 12:00pm.www.Examw.com
# c, Q: L) O( D) O) Z ******
. r* F/ ^8 R- L0 e M：哟，陈豪，你怎么吃那么快呀！
# u: G T. @# Z+ x# t+ w C：我刚才真是饿死了，不过我很想知道还有哪些网上礼节。
h2 |' b6 @, P. t1 |/ |+ l& F M：首先，在你送出e-mail 之前，check if there are mistakes such as spelling, grammar, punctuation and word choice. If your e-mail is sloppy, you will be perceived as sloppy and disrespectful to the recipients.6 c4 }( Q( t3 k7 j% @
C：我有两次发e-mail给客户时忘了附件。几个客户马上回e-mail问我：What attachment?
5 @; n8 E, d1 [, c. t' p, H6 U M：是呀，一旦e-mail发出去以后，你就没法收回了。发现错误后最好的办法就是纠正错误，再重新发一次。你应该在subject line里写：corrected version with attachment included。3 ^* M3 ^% ?. f8 T% c; I
C：下回我一定这样做。) ~/ X6 L' p: `5 A8 N9 t8 P
M：最好是不要出这样的差错。Before you hit the send button, check your spelling, grammar, punctuation and word choice. Sloppiness gives people a bad impression and is disrespectful to others. When mistakes are found, correct them and resend the e-mail. Typing in all capital letters seems that you are shouting, or typing in all lower keys are like chatting with your friends. |
发表于 2012-8-14 18:53:09
