陈豪在北京的ABC美国公司工作了几个月，从美籍华人Mary那里学到很多西方礼节。今天Mary有件重要的事要告诉陈豪，现在正在给他打电话。
$ V, I+ R7 k$ [7 O9 D0 K (Office ambience, telephone rings....)
; O9 z% Z9 B% R9 ^ (CH's Voice mail): "This is Chen Hao. Leave a message."' A' p0 Q# f6 i! d$ Z( S: r
M：(After the beep). Hi Chen Hao. This is Mary. Please call me back when you have a minute.
" _& E- t# n" C5 i; T& @, f M：(CH passing by Mary's cubicle) Hey, Chen Hao. 来， 来， 来。 I'm looking for you. I just left a telephone message for you。# I) N1 e5 z E: V6 L
C：找我？ 有事吗？
2 m4 F4 u% j2 Q M：有事。But let me tell you first that your telephone greeting sounds too abrupt。
' p. q$ P% Q( w2 d/ {; q! s9 r C：不够客气？What's wrong with:"I'm Chen Hao. Leave a message". 我觉得干脆利落，no nonsense., o: h$ ]6 V0 c, E; E2 H
M：You know that other people will judge you by the greetings you recorded.
! }7 W, b( ~. }+ z" t# j" B8 h C：那你说该怎么说才有礼貌呀？$ B1 a4 b$ S u' w1 i
M：You should have offered a welcome like "Hello" first.2 n: k% ^# W4 W$ H8 U; J) H
C：噢，这不是很简单吗，加一个词就行了。对，这样听起来是比较客气。( Y: ]8 k9 F5 j
M：你在录音里把自己的姓和名都说了，这很好。But you should have said, "Please leave a message." Saying "please" is a simple but necessary courtesy.* c' q1 s- }! V% @! K$ h
C： OK, Mary, but I got to go, my boss is waiting for me...6 s8 R V' x7 s# K
M：Hey Chen Hao, I have something to tell you...
) W7 L& u0 Q" @$ g ******1 w+ [" ?$ ~! l0 s" e
C：Hi Mary. Sorry I was in a hurry this morning. You have something to tell me?4 v5 O f% Q7 C
M：I have good news. I am leaving ABC company and will start working next week for D&E Company in Beijing as the head of the Human Resources Department.
9 o( L! v9 f& T" P1 \" Z2 S C：Oh, congratulations! But... it's bad for ME. 我要有问题问谁呀，能打电话给你吗？& t- I. s. {" z( Z: F. A
M：Sure. 不过，到了D&E我会经常出差的。
* [# D2 E. S; A* d8 D C：那我怎么知道你出差了，什么时候才能跟你通话呀？
, [$ y7 f# X' G5 x {* Y% I2 U) G M：I will record a greeting that says I am away from the office, when I will return and who you can contact if you can't wait for my return. 陈豪，你出差的时候也应该这样做。% u/ X; d% c" A" T9 C- F5 w- U
C：是啊，有的客户是有意见，说给我打了电话好几天都没有回音。看来，我得先把平时的greeting改成：“Hello, I'm Chen Hao. Please leave a message."
. ], Q9 |6 C' d# U3 T5 Q* r" U M：That's good! When you're away from office for a few days, re-record the greeting to tell
' y$ ]' _$ c f4 Bcallers that you are away, when you will return and who they should contact in case they need immediate attention.
d; I& L4 A9 R9 o C：Oh Mary, I am so happy for you, but I will miss you.! P5 L# t7 U$ F7 S# D7 l* }/ C
M：Don't worry. We still can have lunch together! |
发表于 2012-8-14 18:53:09
