陈豪在北京的ABC美国公司工作了几个月，从美籍华人Mary那里学到很多西方礼节。今天Mary有件重要的事要告诉陈豪，现在正在给他打电话。0 T5 l4 X$ |+ F6 ^9 g2 ]9 @
(Office ambience, telephone rings....)
& s9 W) Q* }( l, w, A! ^ (CH's Voice mail): "This is Chen Hao. Leave a message."
: [: X- j- l/ S! _- m M：(After the beep). Hi Chen Hao. This is Mary. Please call me back when you have a minute./ T% R r& P) j) r8 G9 d3 p/ N
M：(CH passing by Mary's cubicle) Hey, Chen Hao. 来， 来， 来。 I'm looking for you. I just left a telephone message for you。3 v1 m+ w3 M. q, j1 T2 Y
C：找我？ 有事吗？0 `0 g4 y4 j# |9 M
M：有事。But let me tell you first that your telephone greeting sounds too abrupt。/ R7 M) [) |% J- _3 W' r
C：不够客气？What's wrong with:"I'm Chen Hao. Leave a message". 我觉得干脆利落，no nonsense.
4 S _9 o# x: A M：You know that other people will judge you by the greetings you recorded.: F/ K* e' ?9 M
C：那你说该怎么说才有礼貌呀？
) u- x8 O0 `) f! {, a2 W M：You should have offered a welcome like "Hello" first.) n( O) A. y0 X; i" B* I
C：噢，这不是很简单吗，加一个词就行了。对，这样听起来是比较客气。, v- {& f5 Y$ z
M：你在录音里把自己的姓和名都说了，这很好。But you should have said, "Please leave a message." Saying "please" is a simple but necessary courtesy.
! z5 X: V, O) _. t" _3 |8 D C： OK, Mary, but I got to go, my boss is waiting for me...
/ t* T( V1 w" D" ?; H M：Hey Chen Hao, I have something to tell you...- i I7 R+ B6 q
******
5 j! g' c* X: M. ^. n C：Hi Mary. Sorry I was in a hurry this morning. You have something to tell me?
$ [4 Z8 S7 r1 Z0 g! h: {) s) O0 W M：I have good news. I am leaving ABC company and will start working next week for D&E Company in Beijing as the head of the Human Resources Department.
K, d5 p1 R$ S- C7 G6 u' h C：Oh, congratulations! But... it's bad for ME. 我要有问题问谁呀，能打电话给你吗？
/ h% u8 ]7 d$ g M：Sure. 不过，到了D&E我会经常出差的。
* ^; V' a6 i I/ t, f5 c C：那我怎么知道你出差了，什么时候才能跟你通话呀？" Y, l9 m5 F, z; j p
M：I will record a greeting that says I am away from the office, when I will return and who you can contact if you can't wait for my return. 陈豪，你出差的时候也应该这样做。
3 A, \# @( W# i7 {3 {. X C：是啊，有的客户是有意见，说给我打了电话好几天都没有回音。看来，我得先把平时的greeting改成：“Hello, I'm Chen Hao. Please leave a message."( k/ y( U2 {" B8 u
M：That's good! When you're away from office for a few days, re-record the greeting to tell
' w% _ v8 W7 }" o4 ucallers that you are away, when you will return and who they should contact in case they need immediate attention.
4 \4 S; O2 S" J. N' E C：Oh Mary, I am so happy for you, but I will miss you.
! Y3 M4 |# H* l0 h- k4 d8 `: D M：Don't worry. We still can have lunch together! |
发表于 2012-8-14 18:53:09
