2011年商务英语辅导：复习必备词汇（6）

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Unit6:电话英语
communication 通讯
% h$ a- j$ |; o6 E2 kon the phone 电话英语
1 B( G% A4 Y9 n" f' _call center
电话客服中心
Adam had a job at a call center during his college years.
亚当大学时代曾在某家电话客服中心工作过。
call waiting
电话插拨
! D. c$ _; g0 @0 q6 X& R. xThe new office phones have call waiting.
新办公室电话有插拨功能。
caller ID
来电显示器
+ m  U  M$ I) K; N4 N/ W# JMy phone number is configured to block caller ID on outgoing calls.
我的电话设定拨出时不显示号码。
3 E: M5 a1 V/ Rcell phone
3 Q" |* E. |0 Z6 \  }; R  S! Z手机
& ^7 g, o- q3 q8 F5 U( u# mJohn uses his cell phone to send text messages to his friends.
约翰用手机传简讯给他的朋友。
" e5 N3 _0 q% tcold call
陌生电访;主动以电话推销商品
6 s# V" {1 Y' t: xAs part of her job, Betty has to make cold calls to potential clients.
) I5 |; A: j  n& Y7 F7 a) H贝蒂必须针对潜在客户进行陌生电访，这是她工作的一部分
5 J9 f3 ?* I0 a) tcordless
adj. 无线的
Cordless phones allow you to move around freely while talking.
无线电话让你在讲电话时可自由移动。
) k5 {- K1 k, J8 o8 l% C! g5 D+ V- [5 Jdial tone
4 ~5 k+ @5 T/ o# H拨号音
) w/ ]9 \2 S; mThe phone must be out of order if you can't hear a dial tone.
如果听不到拨号音，电话一定是坏了。
directory assistance
查号服务
For English directory assistance, please dial 106.
英语查号服务，请拨106。
extension
n. 分机号码
I'm at extension 123.
我的分机号码是123。
long-distance call
长途电话
The phone company offers a flat rate for long-distance calls.
这家电话公司对长途电话提供统一费率。
payphone
n. 公共电话
) W+ S" m# a1 A" B/ i1 i# yIs there a payphone around here?
这附近哪?有公共电话?
receiver
# e  o- g% Q; `5 n6 K' F5 bn. 电话筒
  H+ c6 Z1 B1 c! f6 v5 @) EOn the third ring, I quickly picked up the receiver.
) c" M) G* m$ Q1 @2 ]7 F: M电话响了三声，我急忙拿起话筒。
reception
n. 收讯;接收
; B# q, g, t/ `8 y+ WI need to find an area with good reception to make a call.
我得找个收讯好的地区打电话。
4 Q  r( ]1 O$ x6 t; Ltelemarketing
n. 电话行销
' v+ O& H5 T) l8 a1 d* \6 _The telemarketing industry is growing in India.
电话行销?业在印度正逐渐成长。
- Y7 b- ^& z; a3 E7 Ktext message
% Y6 L6 U2 v3 f* |1 o8 P简讯
Do you often receive unwanted text messages on your cell phone?
你的手机是否经常收到不想要的简讯?
4 w1 z) G/ b* vtoll-free
adj. 免付费的
Please call our toll-free number, 0800-080-123.
/ V; X; K  Z) O请拨我们的免付费电话 0800-080-123。
, \: F" t3 {7 b* N: k& o1 j# mtouch-tone phone
按键式电话
/ e2 Q9 |: [1 k) m% uMost new telephones are touch-tone phones.
+ k- `* N& A) \* \3 q9 k现在大部分新电话都是按键式的。
/ ^2 z* j0 K3 Utransfer
v. 转接
: Z( L8 s$ l) e6 r  j, }3 ^+ uPlease hold the line while I transfer you.
" [& N8 H+ {/ j" }( H8 E4 C' D. y请稍候，我帮您转接。
voicemail
n. 语音信箱
Calls to your number are automatically forwarded to voicemail if you don't answer within 30 seconds
如果你三十秒内未接电话，来电会自动转到语音信箱。
wrong number
打错电话
* ?7 q8 Q+ D1 Z5 q" A' E/ Y. rSorry, you have the wrong number.
) m2 }& T+ s# f4 X* T$ D* g抱歉，你打错电话了。