2011年商务英语辅导：复习必备词汇（6）

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Unit6:电话英语
; ^: g9 L$ z/ Vcommunication 通讯
* o' t- ^7 K% Z9 con the phone 电话英语
call center
( f: e5 p5 x- g0 D2 }8 }, f4 C8 w电话客服中心
Adam had a job at a call center during his college years.
亚当大学时代曾在某家电话客服中心工作过。
call waiting
电话插拨
; l. E2 x/ P& N, @The new office phones have call waiting.
新办公室电话有插拨功能。
caller ID
来电显示器
- b# g- t1 U5 o4 x6 m! |My phone number is configured to block caller ID on outgoing calls.
我的电话设定拨出时不显示号码。
cell phone
手机
John uses his cell phone to send text messages to his friends.
约翰用手机传简讯给他的朋友。
9 A" ?( t4 w- Icold call
陌生电访;主动以电话推销商品
As part of her job, Betty has to make cold calls to potential clients.
贝蒂必须针对潜在客户进行陌生电访，这是她工作的一部分
cordless
- T0 @5 [1 a6 ], t- Cadj. 无线的
Cordless phones allow you to move around freely while talking.
+ ]/ ~/ ^' L8 `/ G8 t无线电话让你在讲电话时可自由移动。
dial tone
拨号音
The phone must be out of order if you can't hear a dial tone.
如果听不到拨号音，电话一定是坏了。
directory assistance
查号服务
For English directory assistance, please dial 106.
英语查号服务，请拨106。
( F- E: e$ r" bextension
7 a: @2 t/ @, S, K9 p3 D6 qn. 分机号码
I'm at extension 123.
我的分机号码是123。
* ~2 |  K. W/ x  E  dlong-distance call
% ?8 O% P* ~% S( m1 ]+ y( `长途电话
The phone company offers a flat rate for long-distance calls.
# B  w+ \- I8 E% _这家电话公司对长途电话提供统一费率。
payphone
1 U9 `) W% S' P" Jn. 公共电话
  \3 @! n8 [" FIs there a payphone around here?
. T! i2 F, M1 G9 S% d9 ], Z! v, z  _这附近哪?有公共电话?
receiver
# q) ]3 C2 `! Nn. 电话筒
" m# J+ [* e& nOn the third ring, I quickly picked up the receiver.
; Q) ?: ]5 X( C2 S电话响了三声，我急忙拿起话筒。
reception
n. 收讯;接收
I need to find an area with good reception to make a call.
我得找个收讯好的地区打电话。
. k; [4 b/ b5 R' A; F; F6 D9 btelemarketing
* t1 A' g. g7 Un. 电话行销
The telemarketing industry is growing in India.
电话行销?业在印度正逐渐成长。
text message
简讯
! V& C5 T- H. a0 u" z" u9 I! h5 KDo you often receive unwanted text messages on your cell phone?
你的手机是否经常收到不想要的简讯?
toll-free
% I5 K% Y; g7 [1 H- J, Y& v& aadj. 免付费的
1 d4 h4 Q2 `( ]Please call our toll-free number, 0800-080-123.
% n3 y: K% x; R. f" Q7 w请拨我们的免付费电话 0800-080-123。
5 F7 G( R$ G6 vtouch-tone phone
/ P3 V! l9 Y7 U. m" C( _4 z按键式电话
# ?. m7 ?& f; BMost new telephones are touch-tone phones.
7 A: w3 ?0 b6 a现在大部分新电话都是按键式的。
transfer
# e( g% H6 }6 Q# U( Z8 M  e, Hv. 转接
6 {( q6 @9 U% D1 BPlease hold the line while I transfer you.
请稍候，我帮您转接。
voicemail
4 s7 x9 c: K3 d3 ?+ j4 n0 Rn. 语音信箱
Calls to your number are automatically forwarded to voicemail if you don't answer within 30 seconds
! A) y) Q( t% g+ }) N6 t, O. R% Z如果你三十秒内未接电话，来电会自动转到语音信箱。
+ M0 p# b+ c/ q7 Zwrong number
8 r5 r8 d% D* |" L! i+ y打错电话
Sorry, you have the wrong number.
0 Y5 g) U/ B* P/ G2 x- b0 x1 S抱歉，你打错电话了。