2011年商务英语辅导：商务礼仪美语（7）

会计考友

陈豪在北京的ABC美国公司工作，他到美国同事Amy的办公室去找她。
（Office ambience）
C：Amy, 你有时间吗?
A：I can always make time for you, Chen Hao. What's the matter?
C：我有个客户，听说我搬家，专门送了我一幅画儿。
3 T0 c; k" p7 m' Z5 d* ?6 l0 e9 y( r, GA：That doesn't sound like a problem. It sounds more like a nice gesture.
C：可是那画的颜色和风格跟我的公寓格格不入。
. `9 I( r$ \4 k$ n! j+ n& cA：That's too bad. He probably chose something he would like to have and didn't consider your taste. I hope you thanked him for it anyway.
0 r0 g8 t! {1 |) t- }( zC：我觉得也是，给别人买东西，应该买别人喜欢的才对。不过我还是打算发个电子邮件，谢谢他，但是不知道怎么写，所以来请教你。
A：Well, first of all, you shouldn't use e-mail to thank someone for a gift. A proper note of gratitude should be handwritten.
    C：什么是 gra——ti——tude?
4 {' |3 M! K6 N8 e1 ^& p8 q; UA：Gratitude is the same as thanks or appreciation.
& k1 V) e" n. w# BC：那一定要手写吗？
+ V0 w. |; B0 ^2 L# T6 @A：E-mail is impersonal and lacks warmth. The effort you make to show your gratitude should match the effort that your client expended in sending you the gift.
C：我能不能买张现成的感谢卡，在上面加上一句，然后签个字呢？
2 n. W% ~- h3 c  c: _: a& @# ]A：I'm sorry, but that won't do either. You need to demonstrate your good manners by composing a personal note in your own words on the appropriate stationery.
$ x5 a( M, y! l; P( kC：你能陪我去买合适的卡片吗？
A：I don't have time now. But let's meet at the stationery store at noon.
******
MC：中午，陈豪和Amy一起到卡片专卖店。
C：Amy, 这种可以折叠的感谢卡挺大方的。
  V4 ~* L* h+ U: w  V4 e1 U, |A：They are acceptable, but not as classy as these correspondence cards that are made of heavier stock paper.
3 A, E) R/ ^( k' I$ h2 |C：噢，correspondence cards，就是回复卡。
5 i5 V0 h; {6 L  T& }( zA：You should order some with your name engraved across the top for future use.
C：我说有时候收到别人的卡片，上面还有名字的缩写，原来是可以订做的呀。好，就买这个。不过我还是不知道怎么写。
A：It's not so hard, and you don't have to be dishonest.
) F& a  j5 U0 ~# mC：你启发启发我。
" o' B1 l8 Q/ R* CA：You can tell your client how much you appreciate his thoughtfulness and generosity in sending you a painting by this artist.
C：有了。我就说“你怎么知道我家到处都是白墙的？画儿是我最需要的。”这样写，他也不知道我是不是喜欢那幅画。
0 j7 M6 l7 C: zA：And you have all the elements of a proper thank you note.
C：Amy, 你能再重复一下写感谢卡的注意事项吗？
A：A note of thanks is hand written on quality notepaper. It begins with a specific reference to the gift, remarks about its quality, why you appreciate it and how you will use it.
C：这么说，其实也不难嘛。谢谢你，Amy.