2011年商务英语辅导：商务礼仪美语（7）

会计考友

陈豪在北京的ABC美国公司工作，他到美国同事Amy的办公室去找她。
2 {. L" k8 W8 Y" Z+ O8 i（Office ambience）
  @' U7 L$ P3 W" bC：Amy, 你有时间吗?
8 ~  }- _2 X5 B7 H' v4 zA：I can always make time for you, Chen Hao. What's the matter?
+ n3 F! @0 h( y1 g2 w  d& XC：我有个客户，听说我搬家，专门送了我一幅画儿。
A：That doesn't sound like a problem. It sounds more like a nice gesture.
C：可是那画的颜色和风格跟我的公寓格格不入。
A：That's too bad. He probably chose something he would like to have and didn't consider your taste. I hope you thanked him for it anyway.
C：我觉得也是，给别人买东西，应该买别人喜欢的才对。不过我还是打算发个电子邮件，谢谢他，但是不知道怎么写，所以来请教你。
& f; n. x+ |* ]A：Well, first of all, you shouldn't use e-mail to thank someone for a gift. A proper note of gratitude should be handwritten.
    C：什么是 gra——ti——tude?
9 s0 I+ U" M2 N1 X# zA：Gratitude is the same as thanks or appreciation.
C：那一定要手写吗？
2 r5 b6 w9 ~5 u* z2 |" k1 FA：E-mail is impersonal and lacks warmth. The effort you make to show your gratitude should match the effort that your client expended in sending you the gift.
8 r& P3 v" u7 MC：我能不能买张现成的感谢卡，在上面加上一句，然后签个字呢？
/ o$ ]( Z/ F9 Z+ o7 ?0 VA：I'm sorry, but that won't do either. You need to demonstrate your good manners by composing a personal note in your own words on the appropriate stationery.
C：你能陪我去买合适的卡片吗？
A：I don't have time now. But let's meet at the stationery store at noon.
+ n4 u4 @5 b- p$ ^3 T******
MC：中午，陈豪和Amy一起到卡片专卖店。
C：Amy, 这种可以折叠的感谢卡挺大方的。
A：They are acceptable, but not as classy as these correspondence cards that are made of heavier stock paper.
% d% q! v8 j5 Q. y# r- b% n1 ZC：噢，correspondence cards，就是回复卡。
5 ?+ g) b: T, X( |) z8 `4 i/ z) yA：You should order some with your name engraved across the top for future use.
3 }: l- e' k3 F, u: W9 d2 R8 gC：我说有时候收到别人的卡片，上面还有名字的缩写，原来是可以订做的呀。好，就买这个。不过我还是不知道怎么写。
9 S0 q6 W' ~8 f8 {* fA：It's not so hard, and you don't have to be dishonest.
C：你启发启发我。
A：You can tell your client how much you appreciate his thoughtfulness and generosity in sending you a painting by this artist.
C：有了。我就说“你怎么知道我家到处都是白墙的？画儿是我最需要的。”这样写，他也不知道我是不是喜欢那幅画。
A：And you have all the elements of a proper thank you note.
- m- J0 O, V* X- f6 k" XC：Amy, 你能再重复一下写感谢卡的注意事项吗？
A：A note of thanks is hand written on quality notepaper. It begins with a specific reference to the gift, remarks about its quality, why you appreciate it and how you will use it.
C：这么说，其实也不难嘛。谢谢你，Amy.