2011商务英语高级口语：迟到致歉

会计考友

上班迟到 late for Work
. i* m6 n2 |" S$ a. YDo you feel guilty if you are late for work? One in ten workers said that they arrive late to work at least once a week and about 24% said they arrive late at least once a month.
情景对话 1：
王萍和客户汤姆约好时间见面，但因事迟到，她表示歉意。
Wang Ping: I'm sorry to have kept you waiting so long. 真抱歉让您久等了。
Tom: That's OK. What made you so late? 没关系，你怎么来这么晚？
" j' Q9 Y4 _( x  TWang Ping: I was tied up with some urgent business. 有急事脱不开身。
8 g7 X* T& @+ V( mTom: I see. 我明白了。
( L8 m% Q  |9 c% Z/ [Wang Ping: You've visited some places of interest in Beijing during the last few days, haven't you? 您已经参观了北京的许多名胜古迹，对吗？
# u4 u& g& N+ Z. @& b1 N; Y9 `Tom: Yes, we've visited many places such as the Imperial Palace, the Temple of Heaven and the Great Wall. Well, during my visit to Xi'an, I suddenly got an idea that we should build a synthetic fiber works there. It will be a joint venture. 是的。参观了许多地方，比如说故宫、天坛和长城。对了，在西安参观时，我突然产生了一个想法：我们应该在那里开办一家合资性质的合成纤维厂。
) P0 J; K6 k7 `$ J; {# g7 \7 WWang Ping: That's a great idea. We'll surely try our best to cooperate with you. We have many favorable conditions to run a joint wenture there. You can get full support from the local government there.那太好了。我们一定尽全力与贵方合作。我们有许多有利条件。贵方可以得到当地政府方面的全力支持。
+ F! O$ u  V  x" J; Q1 r4 A& o( ZTom: That sounds really attracting. And what about the details? 听起来确实很有吸引力。那么，有哪些细节？
Wang Ping: If it is convenient for you, we can go and visit the local government for those details. 如果你有时间，我们可以去拜访一下当地的政府，了解一下细节。
: P: s1 _& A3 P: t0 Z2 @+ M4 o1 uTom: All right. Let's make it 9 o'clock tomorrow morning. 好的，就定在明天早上九点钟吧。
情景对话2：
. k3 P5 \* [8 M* R6 g/ u0 U, V珍妮迟到了，她不得不向她的主管马林做解释。
9 R/ K! f4 c* H: NJane: Sorry, Ma Lin, I'm late. 对不起，马林，我迟到了。
Ma Lin: Jane, that's the second time this week, isn't it? 珍妮，这是本星期的第二次了，是吧？
$ \4 u: }. ?1 Y4 D) O& A; BJane: Yes. My bus was late again. 是的，公共汽车又来迟了。
0 f4 j  [# k' }8 O* mMa Lin: Is it possible for you to take an earlier bus? 你能搭乘一班早一些的公汽吗？
( o6 n5 B$ T6 |) U8 pJane: I think so. I'm going to do that tomorrow. 我想是可以的，我打算明天就这么办。
& ?; Q6 _5 [% D6 |Ma Lin: Perhaps we can change your working hours a bit if you wish. 如果你愿意，也许我们可以改一下你得工作时间。
( Y" O1 e& M$ z- R9 @: \" CJane: No, thanks. I can manage. 不用了，谢谢。我能设法应付的。
# r% E8 Q: U  v+ P. a" @. CMa Lin: All right. If there's anything I can do for you, please don't hesitate to let me know. 好的，如果有什么事我能为你做，请尽管告诉我。
) c* y- x. K( qJane: That's very kind of you. Ma Lin. 你太好了，马林。
Notes：
4 P' M  s" ^0 C- r0 r向别人表示歉意时，首先要承认自己做错了事，或做出了不礼貌的行为，并且通常要说明原因，表示遗憾。最简单的道歉方式是说I'm sorry。但这往往不够，还需要对你所做的错事做出解释之后，做出改正和改进的许诺，表示不会让错误再次发生。如果你真的做错了事，给对方造成伤害或带来不利的影响，这时做无谓的解释，只能欲盖弥彰，效果相反。
常用表达道歉与接受道歉的表达方式：
' [5 F8 Y/ w* ]) B致歉
Sorry.
Please forgive my carelessness.
Please excuse me. I have to run.
I'm really / awfully / terribly sorry.
I cannot tell you how sorry I am.
2 [' A7 k" H. V0 X9 [Please forgive me. I don't mean that.
接受道歉
0 i' Z" T! }8 `( h$ L. MThat's okey.
Don't worry about that.
  |2 P( I$ y" K8 w) |" m8 x, U  IJust forget it.
It's nothing.
8 c' K9 b2 V1 U' A) nIt doesn't matter at all.
# g6 Q+ }. \' e5 yNever mind.
* S/ D6 b9 n+ d7 r+ \, ?常用句型：
  w- w: T- U- g9 [It was wrong of me.
I hope you will excuse me.
I apologize for that.
...but I'm afraid I'll have to put off the meeting.
) o  e$ y5 S, f7 O& ~& T, dI'm really sorry to be late again.
. c: A; ]0 l2 R& _; VI'm awfully sorry. I didn't realize.