2011商务英语高级口语：迟到致歉

会计考友

上班迟到 late for Work
Do you feel guilty if you are late for work? One in ten workers said that they arrive late to work at least once a week and about 24% said they arrive late at least once a month.
情景对话 1：
5 I1 v* C) X) Y) |0 L王萍和客户汤姆约好时间见面，但因事迟到，她表示歉意。
0 _& \' }/ Q* i" j1 {% CWang Ping: I'm sorry to have kept you waiting so long. 真抱歉让您久等了。
Tom: That's OK. What made you so late? 没关系，你怎么来这么晚？
2 S" e# R- B! _% e2 KWang Ping: I was tied up with some urgent business. 有急事脱不开身。
! `! ?: ~9 L# a9 D' c# U: D* oTom: I see. 我明白了。
  G8 f' w# F( U3 Z; O. }2 M3 iWang Ping: You've visited some places of interest in Beijing during the last few days, haven't you? 您已经参观了北京的许多名胜古迹，对吗？
; a( B( f8 F. |Tom: Yes, we've visited many places such as the Imperial Palace, the Temple of Heaven and the Great Wall. Well, during my visit to Xi'an, I suddenly got an idea that we should build a synthetic fiber works there. It will be a joint venture. 是的。参观了许多地方，比如说故宫、天坛和长城。对了，在西安参观时，我突然产生了一个想法：我们应该在那里开办一家合资性质的合成纤维厂。
  m* x8 G6 V5 [; S) JWang Ping: That's a great idea. We'll surely try our best to cooperate with you. We have many favorable conditions to run a joint wenture there. You can get full support from the local government there.那太好了。我们一定尽全力与贵方合作。我们有许多有利条件。贵方可以得到当地政府方面的全力支持。
Tom: That sounds really attracting. And what about the details? 听起来确实很有吸引力。那么，有哪些细节？
! C& B* v/ A% @' G- z2 {; ]Wang Ping: If it is convenient for you, we can go and visit the local government for those details. 如果你有时间，我们可以去拜访一下当地的政府，了解一下细节。
- j( F5 k# [$ L' q% r8 lTom: All right. Let's make it 9 o'clock tomorrow morning. 好的，就定在明天早上九点钟吧。
! r: e- [. F4 {情景对话2：
; E' n/ ~3 V0 L+ U珍妮迟到了，她不得不向她的主管马林做解释。
% x7 c% ?" H. y# ^7 L( u0 RJane: Sorry, Ma Lin, I'm late. 对不起，马林，我迟到了。
0 D  p5 d6 R, ~Ma Lin: Jane, that's the second time this week, isn't it? 珍妮，这是本星期的第二次了，是吧？
9 A. A. \1 K* v" \Jane: Yes. My bus was late again. 是的，公共汽车又来迟了。
Ma Lin: Is it possible for you to take an earlier bus? 你能搭乘一班早一些的公汽吗？
Jane: I think so. I'm going to do that tomorrow. 我想是可以的，我打算明天就这么办。
" R/ k; x4 F: c6 {5 Q: T* K/ \" _: AMa Lin: Perhaps we can change your working hours a bit if you wish. 如果你愿意，也许我们可以改一下你得工作时间。
$ `6 g' i5 f+ L, ?3 V$ ^Jane: No, thanks. I can manage. 不用了，谢谢。我能设法应付的。
Ma Lin: All right. If there's anything I can do for you, please don't hesitate to let me know. 好的，如果有什么事我能为你做，请尽管告诉我。
2 M1 o' ~- C6 I: {1 c: o+ WJane: That's very kind of you. Ma Lin. 你太好了，马林。
/ [8 M* R' I; g6 p$ Z, ]5 G$ Q% `+ E% VNotes：
向别人表示歉意时，首先要承认自己做错了事，或做出了不礼貌的行为，并且通常要说明原因，表示遗憾。最简单的道歉方式是说I'm sorry。但这往往不够，还需要对你所做的错事做出解释之后，做出改正和改进的许诺，表示不会让错误再次发生。如果你真的做错了事，给对方造成伤害或带来不利的影响，这时做无谓的解释，只能欲盖弥彰，效果相反。
9 Y' @( q8 G* [; u+ n4 m0 T常用表达道歉与接受道歉的表达方式：
* G0 L9 n7 ?* l! q- w, P8 i- ^致歉
Sorry.
Please forgive my carelessness.
/ X1 Z# }/ x0 [Please excuse me. I have to run.
I'm really / awfully / terribly sorry.
I cannot tell you how sorry I am.
Please forgive me. I don't mean that.
' P$ h* J+ {, m( e7 f* p接受道歉
" a% m# u. i) o3 F4 f9 HThat's okey.
Don't worry about that.
Just forget it.
It's nothing.
It doesn't matter at all.
Never mind.
常用句型：
- J! B& D( N0 x1 F. n9 u9 X6 fIt was wrong of me.
I hope you will excuse me.
I apologize for that.
1 ~3 R6 Z* I% Y: s% H...but I'm afraid I'll have to put off the meeting.
" n  ]% c/ A+ j. ?$ xI'm really sorry to be late again.
I'm awfully sorry. I didn't realize.