商务英语写作：商务信件全攻略之检查(图表写作和report)2

会计考友

　　Exercise Four
　　Part One
$ M1 F" g/ m$ o6 t( J! i& b　　Question 44
$ g3 h( L$ h3 R　　You are Head of Research for an international car manufacturer. You have to make an urgent trip tomorrow to visit Pierre Blanco, a colleague who works for a subsidiary.
4 `# ?, W& e0 j, n9 U4 Q- z% o! l　　Write a memo of 30-40 words to your secretary.
　　Telling her who you are going to see and when;
　　Asking her to book flight tickets and accommodation;
1 F+ W% d$ F$ \6 s$ j. G6 \　　Telling her what work you would like her to do in your absence;
　　Write on your answer sheet.
- {1 I/ N- J) b9 B　　Part Two
　　Question 45
　　You are the manager of a TV and radio repair workshop. One of your employees has received the letter below about a faulty cassette player which he inspected. He has written his comments on the customer’s letter and asked you to write a reply.
　　Write a letter of 100-120 words to the customer, using the employee’s comments and explaining why your company cannot repair the cassette player.
+ Y! R: W: G1 k0 G, K# j6 P0 G$ K　　Do not include addresses.
* _1 ~5 i4 h) r　　Write on your answer sheet.
5 P0 _* e+ a5 i$ w　　Mr D. Mason
# Q. ~) y0 I! `1 ?6 O. \0 f! n　　Radio World
　　6 Adelaide Park
　　London w6
2 V$ ^( q9 X3 z0 P& w- X3 U* z, {　　Dear Mr Mason
　　Re: repair of Tashita Cassette Player
  z' p/ O% J0 ?　　You returned our cassette player to us on 5th September, after having it in your shop for over a month, (sorry! Technician off sick) saying that you could not repair the following faults:
　　1. a problem with the volume control (needs replacing; part not available)
/ d; p: P% W/ C1 m( j" k. E, W+ _8 O　　2. difficulty operating the on/off switch. (possible to replace but very expensive)
4 ~6 z/ p/ p) s2 p- t+ o　　I was very surprised to hear this, because the equipment is not all that old.(manufactured in 1985)
　　Therefore I would be grateful if you could explain in writing why the equipment is, in your opinion, beyond repair, so that I can discuss this matter with the manufacturers.(out of business since 1990)
- ^+ r0 l0 {* O% Y. C　　Yours sincerely,
" X; t( g, S0 k2 z　　Paul Johnson
　　Exercise Five
: c0 M- w, u+ W+ H4 ~# G4 t　　Part One
　　Question 44
4 A  S0 Y6 a) C4 D. M　　You are a manager in a company which manufactures office furniture. Next month you are going to London to discuss an important contract.
6 d2 {  J9 b7 r3 u$ _: L! N　　Write a note of 30-40 words to your assistant:
　　1. saying when you want to leave and return
( U4 L5 L' \% b* Z: p# m* V2 o5 E  U+ O　　2. asking him to book flights
　　3. telling him which hotel to book
" x  H: b" {) ]  d0 t; @0 G0 v　　Part Two
　　Question 45
　　You recently attended a one-day training course on health and safety. You were disappointed with the course.
+ y/ B7 {2 F7 O2 c9 \; S: n% I　　Read the advertisement below, which gives the details of the course. You have written some notes on the advertisement.
# |8 S9 B$ Y5 ^　　Then using your handwritten notes, write a letter to the company, complaining about the course.
　　Do not include postal address.
( n& ]# a' }3 Y; L　　Write 100-120 words.
: D) j& \) }  D' Z# _　　Write on your answer sheet.
) t, p5 C+ O8 u) T5 F  m5 H　　GBG Certification Services
# j2 k, ~6 b3 r+ b! ~　　Good for business, good for you.
　　Regardless of whether you are in a manufacturing or service industry, you are required by law to operate your business in a manner which is safe and healthy for your workforce. Our courses will help you provide a safe and legally sound working environment for your staff.
　　Our one-day courses include:
　　Experienced and highly-qualified trainers (trainer was sick --- replacement poor)
　　High-quality information packs (pile of loose photocopies)
　　Small groups (maximum 8 people) (not true)
　　Price includes lunch and refreshments (explain what was wrong with lunch)
4 w+ D/ a2 f1 \% M　　All one-day courses run Monday – Friday from 9:30 – 17:00 (started late)
　　For more information contact:
) n% r. Q0 Q9 t$ Z　　Moira Geddings
　　GBG House
　　Summerfield Road
9 D8 @& a7 y/ V: W　　Oxford OX8 4DN