商务英语写作：商务信件全攻略之检查(图表写作和report)2

会计考友

　　Exercise Four
3 n" t- X8 b/ e' u; S, k6 F9 j9 b　　Part One
　　Question 44
　　You are Head of Research for an international car manufacturer. You have to make an urgent trip tomorrow to visit Pierre Blanco, a colleague who works for a subsidiary.
　　Write a memo of 30-40 words to your secretary.
5 t: c0 c: \7 j　　Telling her who you are going to see and when;
$ z' t# r& ?( W; g$ v; W　　Asking her to book flight tickets and accommodation;
　　Telling her what work you would like her to do in your absence;
　　Write on your answer sheet.
　　Part Two
: t2 _+ @0 Y9 X: n  d0 W: {　　Question 45
　　You are the manager of a TV and radio repair workshop. One of your employees has received the letter below about a faulty cassette player which he inspected. He has written his comments on the customer’s letter and asked you to write a reply.
% w, Q/ [$ x$ Z3 Z1 {' n　　Write a letter of 100-120 words to the customer, using the employee’s comments and explaining why your company cannot repair the cassette player.
- A5 {7 R* G% K1 h+ ?- r　　Do not include addresses.
　　Write on your answer sheet.
2 Y- m/ ?1 U% g- U! F　　Mr D. Mason
8 Q$ }" J' f1 P7 k& D! b　　Radio World
　　6 Adelaide Park
7 F8 y, E; X! r3 U; P" J8 b　　London w6
　　Dear Mr Mason
% P# u" k' M/ }$ c; @　　Re: repair of Tashita Cassette Player
　　You returned our cassette player to us on 5th September, after having it in your shop for over a month, (sorry! Technician off sick) saying that you could not repair the following faults:
, E6 D* Z7 ^8 M! E  E　　1. a problem with the volume control (needs replacing; part not available)
　　2. difficulty operating the on/off switch. (possible to replace but very expensive)
+ g, U  `& ]0 M* S7 [　　I was very surprised to hear this, because the equipment is not all that old.(manufactured in 1985)
2 X: H7 ]# Q/ P　　Therefore I would be grateful if you could explain in writing why the equipment is, in your opinion, beyond repair, so that I can discuss this matter with the manufacturers.(out of business since 1990)
　　Yours sincerely,
　　Paul Johnson
　　Exercise Five
　　Part One
　　Question 44
/ j4 K* g" S9 [' @% |/ T　　You are a manager in a company which manufactures office furniture. Next month you are going to London to discuss an important contract.
' z5 m. m/ ]. A: e* h4 n　　Write a note of 30-40 words to your assistant:
5 p: E1 X" o' U) U# W　　1. saying when you want to leave and return
7 _7 Y  v1 `4 C0 H$ o; f　　2. asking him to book flights
' c: g# i8 A1 \1 M　　3. telling him which hotel to book
　　Part Two
　　Question 45
　　You recently attended a one-day training course on health and safety. You were disappointed with the course.
0 [1 [$ |3 @! I2 l3 W! n　　Read the advertisement below, which gives the details of the course. You have written some notes on the advertisement.
　　Then using your handwritten notes, write a letter to the company, complaining about the course.
2 A& U4 R4 G4 r　　Do not include postal address.
　　Write 100-120 words.
　　Write on your answer sheet.
- l- r, R, ]3 B' ^: A　　GBG Certification Services
　　Good for business, good for you.
　　Regardless of whether you are in a manufacturing or service industry, you are required by law to operate your business in a manner which is safe and healthy for your workforce. Our courses will help you provide a safe and legally sound working environment for your staff.
4 _. B/ R" j4 g: x4 R# D# v　　Our one-day courses include:
　　Experienced and highly-qualified trainers (trainer was sick --- replacement poor)
　　High-quality information packs (pile of loose photocopies)
/ _) ]3 P. g' O1 J  N7 @2 w　　Small groups (maximum 8 people) (not true)
　　Price includes lunch and refreshments (explain what was wrong with lunch)
% z0 n/ s: z/ R　　All one-day courses run Monday – Friday from 9:30 – 17:00 (started late)
　　For more information contact:
% o9 F5 o4 q, y% z+ {  b　　Moira Geddings
, Q/ m/ l# o# @" m) `( O5 Y　　GBG House
　　Summerfield Road
　　Oxford OX8 4DN