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[考试辅导] 银行英语口语辅导——回答客户问题

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发表于 2012-8-16 08:17:42 | 显示全部楼层 |阅读模式
对话(1)     Customer: Excuse me, but can I draw on my account for payment of things I buy in China?7 Z) \8 i! L+ K6 H# h. x1 S
    顾客:劳驾,请问我能不能提取存款偿付我在中国买东西的费用?4 j0 W0 y$ N: m- e/ C% H; ^
    Clerk: Certainly, sir. How much do you draw?3 c2 [' o0 N; Q8 O6 f
    职员:当然可以,先生。您要取多少钱?$ c- `/ Y: \; F0 N
    Customer: RMB 8,000, please. Would you please tell me my balance?2 F' I2 f" L# s+ V
    顾客:请给我人民币8000元。请把我帐号上的节余金额告诉我好吗?
% a: l% R9 f0 X! `( }9 ?+ L    Clerk: Yes, sir. Your balance is RMB 34,000.# o) ^" d; _$ p; e9 Y7 r+ R% X5 N
    职员:好的,先生。你的帐户余额是人民币34000元。
6 x& [# [! I8 b1 a  V7 D$ y    Customer: I am sorry, but may I ask one more question?
: |. \/ K3 u, h) D    顾客:对不起,我能不能再问一个问题?
( E! Z' }: ~6 j; h    Clerk: Of course, please do. What is it?& v8 V) V& m0 S8 ?2 k% Q; m/ x& [
    职员:当然可以了。请问是什么问题?% Y* T9 j) B( F% g
    Customer: What is the interest rate for the saving account?
. W( p: z, {) G3 w1 e9 P    顾客:储蓄存款的利率是多少?
* k* e" u. K2 A    Clerk: The detailed information is on the board. Please go and see it." F( X# L! S" N. ^6 ?
    职员:详细的情况在那块利率牌上。请去那里看看吧。- L- S+ h5 s) `6 C) f) t5 I; Y
    Customer: Many thanks.( z1 t! Z/ i6 U7 R2 W
    顾客:非常感谢。
7 ]4 S$ D7 ^( t- e4 Y+ o; u7 m    对话(2)' F4 V: G/ ^9 h$ D
    Customer: Excuse me, but could you help me?
* ~4 _5 i% e* `* q9 f0 B/ {    顾客:对不起,能帮我一个忙吗?
  R& I2 g4 v- d% S5 U: g    Clerk: With pleasure. What can I do for you?8 [) M7 G) e- N% H5 `1 J3 f$ t
    职员:很高兴为您效劳。我能为您做些什么?9 P' P# b3 K# A) c" {" W
    Customer: Could you tell me where I can find Mr. Zhang?) Q/ v- `5 T) @% i
    顾客:请告诉我张先生在哪里,好吗?# K: a0 U. m1 H$ N
    Clerk: Sure Miss. Mr. Zhang is upstairs.
5 \* O" @- U- _    职员:没问题,小姐。张先生在楼上。/ T7 q/ D8 E, z
    Customer: Thank you very much.
+ X  B, ?0 ~& n$ R" y6 ?    顾客:非常感谢。& f# A$ k, B" G
    Clerk: Not at all, miss.
: v. S% ]1 ^% @# {# H) [/ O    职员:不客气,小姐。6 m; P4 T( Y+ N  E
    对话(3)
! h' z  I( S* l# i% H2 |    Customer: Do you charge for cheques?& g$ Q; B, O, C, S6 s! N( N) }
    顾客:请问,兑换支票你们收手续费吗?
# U/ j7 j4 Y, b0 t) v    Clerk: Yes we do. Each cheque you write will cost RMB 2.
' r; P( [$ q7 ]+ {' G    职员:是的,我们收手续费。您每开一张支票就要花人民币2元。. I' @! j+ d3 n- V. k+ o
    Customer: Do I have to deposit a large sum of money if I want to open a cheque-savings account?& h+ B# Z# Y: f
    顾客:如果我要开一个支票储蓄帐户,我必须存一大笔钱吗?. y- s! j" V: K4 h2 U- v
    Clerk: Not necessarily, sir.
  ^+ e  \9 a' G, C! ]$ S/ X) \    职员:不一定的,先生。" k7 P2 |& U0 G
    Customer: Regarding the interest rate, what is the difference between a savings account and checking account?
; U% Y0 B- N" y8 K% [2 c0 e/ |, g; `    顾客:在利率方面,储蓄存款和支票存款有什么不同?
& W1 K2 [/ c. z% E7 S    Clerk: Not big difference, sir.& d$ g9 ~$ @3 g4 ~$ t/ s) B. r, E
    职员:没有太大的区别,先生。
$ k1 Y& A+ _* L6 z- m    Customer: I see. I would like to open a checking account. Will 300 dollars be enough for a minimum deposit?! P3 c& o: G. _3 K
    顾客:我知道了。我想开一个支票存款帐户。300美元作最低存款额够了吗?
: V) L5 d. O/ X: h, r7 r0 L    Clerk: Definitely.
6 J1 S" V, T- U9 t* @9 }$ Q    职员:足够了。
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