2012跟单员口语英语学习：抱怨

会计考友

抱怨(Making Complaints)     句型１．因某事向某部门抱怨
to make ( lodge, lay, file ) a complaint with a department about sth.  
4 M/ |# U2 J* L: Y9 ?3 {例１．顾客对你方所供应的收音机的质量提出抱怨。
The customers made complaints about the quality of the radios supplied by you.
% A, j/ s& [& ?( g# ]例２．进口商为货物的不良包装向我公司提出抱怨。
The importer has filed a complaint with our Corporation about poor packing of the goods.  
句型２．to complain to sb. of (about) sth.    向某人抱怨
0 k. ^) I- e% d' q5 p例１．我们不得不向你方抱怨装船的迟误给我方造成很大的麻烦。
/ v- \- G; q9 T, e* v, |We have to complain to you about the delay in shipment which has caused us much trouble.
8 Y6 g. Z' _; o9 X' W6 k例２．买方因货物的破损向卖方提出抱怨。
The buyers complain to the sellers of the breakage of the goods.
句型３．to be of the quality 是…的质量  
例：你方由“大庆”号轮所装的棉匹布的质量和颜色与样品布不符，我们遗憾地对此表示不满。
. H, Z- W5 U, q! V( B. N8 C) I! dWe regret to complain that your consignment of cotton piece goods shipped by m.v. “Taching” is not of the quality and color of the sample piece.
1 ?+ ^$ [: E; Q, a# }/ B句型４．to be not up to …达不到…
例１．我们遗憾发现你方货物的质量达不到所同意的规格。
We are sorry to learn that the quality of your shipment is not up to the agreed specifications.
例２．你方货物达不到普遍能接受的标准。
' i# D& a) g) ~9 h0 c6 p$ VYour goods are not up to the standards commonly accepted.
  
7 |/ H, d/ K& m  T$ ~0 G# {句型５．to correspond with ( to be in conformity with )　与…一致
5 y. ?% a7 t' t% m1 ?1 @例1：检查后我们发现这批货与原来的样品不一样
: R  [" p, b+ z5 h' r+ HOn examination we find that the consignment does not correspond with the original sample.
( p7 |7 Z' o' D2 c6 K. D  j句型６．to be short by …短少
9 b* [5 C# t) q0 l" L例：在打开集装箱后，我们发现货物少了２０箱，我们希望你方能全力补救。
On opening the container we found that the goods were short by 20 cases and we hope you will do your utmost to remedy it / make it up.
  
句型７．to be (found) short in weight by …短重  
: }  P+ N$ }$ U例：现发现你方所发运的我们６３０号订单货物短重２２０公斤。
' W" w" h- Q4 r2 C" |! x5 k) qYour shipment of our Order No.630 has been found short in weight by 220 Kilograms.
3 t2 \- p/ j6 K  Z) }: k句型８．to find…missing 发现丢失  
/ @/ y+ o4 Y6 H) C$ ?( t, a- _我们在检查后很遗憾地发现缺少货号A63 的商品。
9 H, y$ ]7 l6 h" h8 a! |  ~Much to our regret, after inspection of the consignment we found Art.No.A63 missing.  
  
句型９．to be damaged 被损坏         be a write-off 报废
1 B3 T: y+ {5 B+ {例：打开箱子以后，我发现有２５台录像机因海水受到损坏，看来似乎已完全报废.
On opening the cases we found that 25 sets of video-recorders had been damaged by sea-water, and seem to be a complete write-off.