2012年商务英语考试情景对话实战练习(10)6 e5 x+ y' {) H. k% o, f1 A
A:Can you help me for a minute?
& Z9 A: \( l" G( ?3 r2 W' A0 ^ B:Sure, what I can do for you?! y" e$ p- M+ H! D) ^
A:I'm try to write a letter to one of our clients, But I just don't know exactly what to say, I don't even know how to get started, I know I should write dear Mr. Mrs. or Ms., but the problem is I don't know the name of contact person.1 b/ `5 }. w$ t- r
B:You can just put Dear Sir or Madam, officialese not personal, you can write to whom may corcerned.# j- U1 j' _7 N+ G+ y
A:OK, So I first thanks them for their business, I can say something like "we are very grateful for your continue support", How is that?
: h. Z" z. b, M$ Z7 ?. h B: Good! But also, write off the bed you want to tell them the reason of your writting, give them more reference.# [1 {% \( h' A+ x" a3 }
A: Like "Regarding our new product line, we would like to anounce a special price discount"- }( v( V0 T ?% @% G3 P; D$ E% y
B: Right, do you need them to respond?www.examw.com
+ |* O) X; r1 S! q5 _- g A: Yes, the letter would have a survey inside, and they should complete it and return to our office. How shoud I write that?
. c8 j! c9 f. \, }9 D2 p- } B: You can tell them" Please finding the enclosed customer service survey, else also, you can say:"Attach a customer survey". If you need resource it right away, you can tell them the urgent by saying " Please return the survey without dely as soon as possible. Maye it more polite with this as early as convenience."
) E) H. y5 b7 w @: I/ W B: Great! and what do you think I should close it with?
" b8 o) R( \. x3 A, K A: Since you don't know them that well personally, probably the best way is would be your ? or your sincerely, you can also say Best Regards. But I don't think it would be proprety because you don't have the name. And obviously, should have them.
2 A7 x0 g) d3 [. \" w B: OK, Thanks a lot for your help!- L2 ^ w- n- D- H+ e+ y
6. Placing an Order |