2012年商务英语考试情景对话实战练习(12)! K$ h( b5 J) e; }
A: May I help you?
( [' a4 G+ P: ~/ ^0 _ B: Yes, I would like to place an order for toner cartridges. We have a standing agreement with you company, so we will need the same amount as last time.. Z: w8 ~) W6 g
A: Let me key in your information into my computer. I will pull up our records for you . Do you have an order number? What name is the order listed under ?
/ z- D6 p! i7 u' { B: It should be under Leslie Smith. The number is 184796 A.中 华 考 试 网
0 G+ G( y# _. A% | A: Yes, Mr. Smith. I have an order for three cases of cartridges, it that what you would like to refill?2 o4 O% M; B! a5 ~1 C! n1 T
B: Yes.+ h& ]) S& E' Z
A: Is there the correct billing address?
3 C% _- A9 Z; v1 s B: No, pls post the bill to 124 Hildrod Lane, Milton County, 98830.& C; Q, G* N" z3 v9 H
A: I will send you an invoice in the next few days. Your order should be delivered before the end of the day on Monday.
: ?! i$ f9 a% h r+ ] B: Thank you. |