2011年商务英语口语实战：第三课

会计考友

Apology and explanation
　　Useful sentences：
　　I apologize.
: @% e4 x7 p. v+ c: P3 ?　　I must apologize.
　　Pardon me.
　　I am truly sorry.
　　I beg your pardon?
　　A thousand pardons for it.
- p" `! H* h) A- S　　I just don’t know what to say.
　　I am afraid of brought you too much trouble.
3 D# x8 t  \* y: p0 L3 L　　It was most careless of me.
　　It was really quite unintentional.
　　I apologize for what I’ve said just now.
9 L5 ]# e! x9 \6 B! l" B% L　　Excuse me, I will be right back.
! |5 N) S, J. h2 ~　　Excuse me, you have to give me a minute.
& T0 T+ g0 N  I) m# p/ F　　I am afraid I have to leave you for a while.
　　I wonder if I might be excuse for a moment.
. o6 D4 N9 I5 t5 Q3 g　　It was all my fault.
　　I hope you will forgive me for this.
3 r4 B& a5 Z# r3 I) F7 h7 H0 ^　　What a pity I left it at home
- s7 e1 f" N' Z% a8 N4 x　　I am to blame, I should have thought of that.
　　Actually, I meant to notify you beforehand.
　　I must have caused you a lot of inconvenience.
　　Please forgive me, I didn’t mean to start a fight.
+ p+ J# X; I! G2 {　　We regret we are unable to accept your proposal.
5 W7 \/ y# C6 p# s. s6 e　　I was only trying to tell you what was on my mind.
　　I am sorry if I have caused any problems.
3 W8 T( d5 ~" {2 e  p; \　　I take full responsibilities for my actions.
　　I can explain what happened.
6 L  a. a" H( K( v! T. p　　Never mind about that.

　　It doesn’t matter at all.

会计考友

</p>　　Please don’t take it too hard.
+ M) J9 r8 P; ~: N! b( `" M3 M　　While, it’s just one of those things.
9 O# H, Y. G4 f6 D　　There is no need for you to worry in the least.
　　Thank you for your understanding.
　　Situational conversations：
　　Dialogue one I was caught up in a traffic jam
0 B6 T' i+ \/ w6 @( l/ _; k! u/ G+ o　　A: I am sorry, I am late, I was caught up in a traffic jam.
7 c0 j* S2 Q2 i0 ]( Y) B0 Q　　B: Poor you.
　　A: Have you been waiting long?
　　B: No, I just got here.
) i. r, p9 [0 j& p8 F7 C2 s　　Dialogue two it’s no big deal
3 \- K; c& x1 i; M! Z( L　　A: I am so sorry Mr. Green.
! r5 {6 k: [$ L$ \: ~　　B: what is it?
2 u# f2 b- U* m2 h* t) Q2 t　　A: I have just spilled my coffee on your gloves.
　　B: Don’t worry about it, it’s no big deal.
　　Dialogue three Am I the last guest to arrive
　　A: Sorry to be late, am I the last guest to arrive?
, ]6 w2 r+ ^) b$ V: |7 C+ R　　B: Yes, VIPs always are, so it’s quite alright, and you are very important person at this party.
4 R( D9 G( j; x( G　　A: Oh, please, don’t.
　　B: I was just kidding, now let me introduce you to Mr. Wars.
9 q9 p1 Y% b' q0 _' g2 x　　Dialogue four I own you an apology
% |9 j6 E* r' {8 X' V* w　　A: I own you an apology Mr. Green.
5 |# z1 c2 G2 X　　B: What do you mean?
　　A: I am terribly sorry that I yield at you in the team meeting last Thursday.
　　B: Oh, that, please forget it, I know you don’t mean to do that.
$ n2 g. B4 s3 G. k3 j　　A: That’s very kind of you to say so.
　　Dialogue five I have been waiting for one hour
3 }& e4 \( w% q9 C$ v1 h% R% h　　A: I have been waiting for Mr. Cook for one hour.
　　B: I am sorry, but he is still in a meeting.
7 v" ?3 T3 l( L' a* [+ X/ z　　A: While, how much longer do you think it will be?
8 {9 d3 X" n& y# Y5 O
　　B: He should finish soon.

会计考友

</p>　　Dialogue six I forgot to get it fixed
　　A: Is the overhead projector ready for the presentation
　　B: Oh, sorry, I forgot to get it fixed.
7 H% P/ f% O0 M: {　　A: But I told you to have someone to fix it weeks ago.
　　B: I know, I am so sorry, the meeting totally slipped my mind, I have been so busy that I didn’t have time to call the repairman.
　　A: I don’t want to see this happen again.
/ l- M. O" x1 ?, z+ D　　B: I don’t know what to say. Let me go and see if I could borrow one.
　　Dialogue seven this report is unacceptable
0 O0 c! [" y7 M! I, r6 j　　A: I want to talk to you about this report you gave to me.
/ _; {: n. l- v5 C: e! Q3 ?　　B: Anything wrong?
　　A: well, I found quite a few spelling mistakes here.
　　B: Oh, I do beg your pardon.
4 K# e$ R! M8 ^! H- P* i) ~; ?, v　　A: This report is unacceptable
' }- i) v- b. z) `　　B: I know, I can’t tell you how sorry I am. I was so careless, what shall I do now?
　　A: You have got to retype this entire report.
6 i9 a0 u4 V! Q4 T9 n　　B: I will do it right away.
　　A: Please make sure it doesn’t happen again.
( N% H. ~3 P2 V8 q. i　　B: It won’t, I promise.
: y( |3 F8 U# ~4 I6 |% \　　Dialogue eight it was entirely my fault
( x4 o7 E% T" R+ w! g3 v) c) k  N　　A: Helen, I missed my meeting this afternoon.
) k3 I! l6 V' y+ }' V! T# h　　B: What meeting?
0 z2 p% |$ n! d6 v% e　　A: The meeting that you were supposed to remind me of.
+ h; f& [0 g! Z- v" B) o　　B: Oh, my…I completely forgot.
　　A: Do you have a good excuse?
　　B: It was entirely my fault.
* b( q. ~# R9 G9 _/ T/ [( U　　A: I should have reminded you.
7 J8 N* z6 c5 \3 t　　B: This would be better not happen again, I expect you to do better in the future.
　　A: Thank you for understanding.