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[综合辅导] 2011年商务英语辅导:付费电话

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发表于 2012-8-14 19:12:39 | 显示全部楼层 |阅读模式
  接到国际电话(international long-distance call)时,一定要问明接线生是哪种电话。当你听到:We have a collect call from……时,千万不可随口回答Yes,因为这是一种请受话人付费的电话。当然如果你愿意接通的话,请说:We'll pay for the call.(我们会付费的)。$ x7 R, ]7 ?4 m( U- C: z
  (F=foreigner, C=Chinese)/ ^5 T" f  q4 r4 [9 l7 O+ W
  F: This is the United States calling. Is this 123-4321?
7 b. r, B& i3 x8 `) q- H9 T  C: Yes, it is. May I help you?8 m' O# B% v4 l# y# W2 k
  F: We have a collect call for Mr. Wang from Mr. Williams in New York.5 _1 l, `# L; H; {( ]3 M
  C: A collect call for Mr. Wang from Mr. Williams in New York? May I have his department?
: L; M3 h) g7 o* s, C& Q  F: The Foreign Department./ D* J& e  p, ]1 x
  C: The Foreign Department? Just a moment, please. We'll pay for the call. Will you let me know the time and charges after the call?
& B" Q  W  e' i/ @% _: T  F: Yes, we will.
, k% e4 [, V! s3 k5 l( `  C: Mr. Wang is on the line. Go ahead, please.
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