2012国际商务师考试辅导：商务书信十五

会计考友

Useful phrases
+ ]' k1 j6 G+ E+ z5 c1. We regret that, owing to a shortage of stocks we are unable to fill your order.
6 N  S, t( n. |3 g( w2 ~2 u因為存貨短缺,未能供應貴公司所需貨品,特此致歉.
7 W0 t. i" l' M, n2. Our manufacturers can not undertake to entertain your order for future delivery owing to the uncertain availability of raw materials. We will, however, contact you by telex once supply improves.
制造商尚未確定原料供應是否充足,所以不能接受其他定單.
3. You can be assure of our best attention at all times.
我們樂意隨時效勞.
===============================
Notes段意解說
1. Identify the reference
0 v9 q5 h: [4 F' z1 k確認有關事項
2. Apologize for not being able to accept the order, giving the reason.
解釋未能供貨的原因,加以道歉
2 _+ O9 r# p4 n) k9 t. f, c% [3. Explain the future position and promise to be in touch later.
; Y: @. f4 t) x說明將來的情況,答允保持聯絡
4. Try to obtain orders for other goods.
爭取其他訂單
=====================================
Alternative phrases

' B  b1 b  o" U0 HThank you for your order no. 488 for tin plate sheets which we received today.
  U' B  c7 D& C+ ^
We regret that, owing to a shortage of stocks we are unable to fill your order.
(Because of shortage…)
Moreover, our manufacturers can not undertake to entertain your order for future delivery owing to the uncertain availability of raw materials. We will, however, contact you by telex once supply improves.
(…can not promise to accept your…)
. ?1 s! Y) O0 @  w) g(…because the supply of raw materials is uncertain…)
(…when supply returns to normal.)
  [, `  [- [. QIn the meantime, please feel free to send us your specific enquires for other types of metal sheets. You can be assure of our best attention at all times.

' N* l! G- ]+ w' [: w(We shall attend to your enquiries promptly
$ @$ a+ ?, T1 V5 U$ l===========================================
Comments評注
) m/ Z4 ]# A$ W+ JThe letter states the position clearly and briefly. It gives honest information about future supplies and tries to sell other goods.
本函簡要說明現狀,告知貨品的未來供應情況,借機爭取促銷其他貨品.