2012国际商务师考试辅导：商务书信二十五

会计考友

Refering a customer elsewhere  
Dear sirs,  
Thank you for your enquiry of 5 May concerning silk blouses.  
6 g  J. }/ J8 n/ G! r' R. cWe regret to say that we do not manufacture finished apparel. Our factory products only silk cloth which we sell to textile merchants and clothing manufacturers.  
We can , however, recommend a factory here that produces high quality silk apparel and would be able to manufacture clothing to your own designs to the highest European standards.  
Swan Textile Corporation  
The Industrial Zone  
& d6 _: x; W8 I5 P$ Z) o; @Shekou  
We supply the factory with all their silk materials. I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products, we can supply the Swan factory with them.  
We hope that this will be of help to you and wish you every success in your business dealings.  
, i# r- V# c, {# s# m; mYours faithfully,  
5 v0 m8 ~% s2 c+ W# jC C Ho  
8 q! u, h+ ~: I' F' s% e7 g1 M+ hManager  
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' r1 `0 F6 |. Y) [/ Y7 I4 fRefering a customer elsewhere  
( `3 S7 k3 U( ?% N; {4 @" S5 w) V請客戶征詢其他公司  
$ j+ Q( h  Z; fDear sirs,  
敬復者,  
: M: W6 W( n- NThank you for your enquiry of 5 May concerning silk blouses.  
謝謝5月5日來函查詢關於絲綢罩衫的事宜.  
& N: L, c7 C. V9 t- q7 k; @We regret to say that we do not manufacture finished apparel. Our factory products only silk cloth which we sell to textile merchants and clothing manufacturers.  
本公司只生產絲綢布料,供應紡織品批發商和制衣廠家,並沒有制造成衣,因而未能接受貴公司訂貨,謹致萬分歉意.  
( e$ z! W/ f9 XWe can , however, recommend a factory here that produces high quality silk apparel and would be able to manufacture clothing to your own designs to the highest European standards.  
然而,本公司樂意推荐本地一家生產優質男裝的工廠,相信可按貴公司設計的款式制造符合歐洲最高標準的服裝:  
Swan Textile Corporation  
4 e" r- _& d( j5 mThe Industrial Zone  
Shekou  
蛇口工業區 天鵝紡織品公司  
We supply the factory with all their silk materials. I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products, we can supply the Swan factory with them.  
- g. x( T$ r, x6 E該廠的絲綢布料全由本公司供應.隨函附上樣本以供查閱,如貴公司認為適合,本公司樂意負責供應所需布料.  
We hope that this will be of help to you and wish you every success in your business dealings.  
5 H3 k7 f4 T' W% C願上述資料對貴公司有所幫助.謹祝生意興隆,事事順達.  
Yours faithfully,  
C C Ho  
Manager  
經理

会计考友

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  }6 J. D" h& L- Q1 Y: X+ a" |Useful phrases 實用短語  
" G) n! Y: ]9 f, a5 V1.Thank you for your enquiry of …concerning  
謝謝..月..日來函查詢…  
2.We regret to say that we do not manufacture  
沒有制造…,因而未能接受貴公司訂貨,謹表示萬分歉意  
3.We can , however, recommend…  
然而,本公司樂意推荐…  
4.Should you desire any of these samples made up into finished products…  
如貴公司認為適合.  
% g' D2 K0 H3 j# m: K. K3 s5.We hope that this will be of help to you.  
; U( j& D7 E6 S4 j6 l1 `, V" U願上述資料對貴公司有所幫助  
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Notes段意解說  
1.Identify the enquiry  
1 o9 B, b+ T+ P4 \確認來函  
4 ~3 l" B/ S% u" T2.State why you can not supply the goods.  
' u& {+ F) E- R' U解釋未能落實客戶需求的原因.  
3.Recommend a factory that can supply the goods.  
推荐能供貨的廠家.  
  n, P5 ^4 P) v7 @! Y4.If possible,obtain a share of the business.  
盡可能促銷產品,參與合作.  
5.End with a friendly message.  
以祝頌語收結.  
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Alternative phrases 替代用語  
& K/ G, {% @) DThank you for your enquiry of 5 May concerning silk blouses.  
(We refer to…)  
We regret to say that we do not manufacture finished apparel. Our factory products only silk cloth which we sell to textile merchants and clothing manufacturers.  
# M3 ~4 P& M" `(We are sorry,but…)  
We can , however, recommend a factory here that produces high quality silk apparel and would be able to manufacture clothing to your own designs to the highest European standards.  
(We would,however, like to suggest…)  
0 t- q$ p8 G6 x+ a9 y6 V1 PSwan Textile Corporation  
The Industrial Zone  
Shekou  
4 s( K& i" o# B3 qWe supply the factory with all their silk materials. I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products, we can supply the Swan factory with them.  
(I enclose samples of…)  
& ]7 N. D- r/ h9 [- MWe hope that this will be of help to you and wish you every success in your business dealings.  
; ?# e& Y/ w: Z(We are pleased to be of assistance…)  
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% X7 E: U9 ^6 v3 qComments評注  
The letter sets out to assist the prospective purchaser by suggesting a supplier. At the same time, it tries to win a share of the business. The purchaser will be grateful for the help given. The inclusion of samples might lead to sales by the silk company.  
本信除了向客戶推薦供應商外,還借機附上樣本推銷產品,試圖參與該宗生意.客戶對發言人的幫助必感謝意.