speaking test part ii
1 M% Y0 ^3 }; A' W3 d. I0 l 1. customer relations: the importance of making customers feel valued
& y- a1 Q. R+ f% V( i 2. company growth: the importance to a company of controlling expansion
3 C; `, Q7 M- N6 ]6 S8 q 3. marketing: how to ensure that agents maintain a high level of effectiveness when representing a company: @/ j& G( ?1 L: S6 N& \3 n
4. time management: the importance of planning work time effectively
( H8 G# L) I& o: E8 ]* a' } 5. project development: how to ensure inter-departmental co-operation on new projects# {6 y$ c1 V! w6 A6 W1 l' \' w, e
6. purchasing: how to evaluate and select new products
) k9 o, p! ]& O, P 7. personnel management: the importance to a company of having well motivated staff: _ m+ q& b- e5 l: m+ X5 E$ v' c. o
8. strategic planning: how to decide whether to purchase or rent company premises
: M8 E/ h/ b4 e& {. Z' w 9. sales: how to ensure that price levels for new products are set appropriately( h" ~9 ~2 z4 _. z" j8 [
10. communication skills: the importance of foreign language training for selected employees# M/ ~4 h* N; H( k
11. advertising: how to select a suitable agency to handle a company’s advertising' a4 o+ L$ S& | O' K2 N
12. finance: how to decide whether to float a company on the stock-market
8 F# E% ?/ v& j4 X) C- K5 p, n 13. marketing: the importance to a company of offering its products on the world-wide web
9 `1 B9 e" ?9 e+ ~; } 14. staff training: how to evaluate the effectiveness of company training programmes/ n- d1 o0 P5 i3 e# C
15. company growth: how to decide when it is the right time for a business to expand
7 {5 n! e6 c- r4 g3 ? 16. public relations: the importance to a company of sponsoring well-known personalities from the arts and popular culture# b. T3 [. q3 j9 t$ O
17. recruitment: how to ensure that the best candidate for a post is selected
' b( j; d, e: M0 C0 q" ~ { 18. information management: how to analyse and make effective use of information2 W- ^. U- M% |* ^& y. i
19. sales: the importance of brand image in ensuring that products or services sell well
$ }" o8 `9 S7 @3 f 20. technology: the importance to a company of keeping up-to-date with internet developments- X& p5 H% W& s: X" s
21. quality control: how to ensure that a company consistently maintains quality control standards
4 g* a; q; M$ r9 e# K, w3 S 22. product promotion: how to make effective use of the media when promoting a new product or service |