2011BEC商务英语高级口语对话：预定墨盒

会计考友

　　A: May I help you?
　　B: Yes, I would like to place an order for toner cartridges. We have a standing agreement with you company, so we will need the same amount as last time.
　　A: Let me key in your information into my computer. I will pull up our records for you . Do you have an order number? What name is the order listed under ?
　　B: It should be under Leslie Smith. The number is 184796 A.
　　A: Yes, Mr. Smith. I have an order for three cases of cartridges, it that what you would like to refill?
　　B: Yes.
  v2 Q+ N3 _  U: L2 X1 l* U　　A: Is there the correct billing address?
　　B: No, pls post the bill to 124 Hildrod Lane, Milton County, 98830.
4 E" w  y5 a! X6 x　　A: I will send you an invoice in the next few days. Your order should be delivered before the end of the day on Monday.
/ A9 h+ ^: L" x! r　　B: Thank you.
　　有什么需要帮忙的吗？
9 h! b6 v1 ~& {　　是的，我想订购墨盒。因为我们公司和你们公司有长期合同，我们需要与上次数量相同的墨盒。
　　让我把你的信息输进电脑，这样就能调出我们之间的生意记录…你有订单号吗？下订单的人叫什么名字？
　　应该是莱斯利.史密斯，号码是184796 A。
　　有了，是史密斯先生。我们找到一个三箱墨盒的订单，你想按这个单子续订吗？
, |% ]' e" c0 [6 y　　是的。
& g( l4 D; A8 H+ r% h0 j　　这个送票据的地址对吗？
0 p" y2 G9 r% r8 i　　不对，请把票据寄到弥尔顿郡希尔卓德街124号，邮政编码98830.
; \. W6 v9 [) X/ P: @　　过几天我就把发票给你寄去，你们所订的商品应该在周一下班前送到。
/ P9 x$ b" n: m' i% W& D　　谢谢你。
　　Refill 补充
　　Invoice 发票
9 W" Z0 F' }$ }/ E0 l　　Deliver 递送Make an order 预定
* f# f) k5 [0 s6 Y+ n1 R　　Standing agreement 长期的合同
　　Key in (information) 输入(信息)
6 G5 j" c& w% Q5 }2 o  A- f　　Pull up (information) 调出(信息)
　　Billing address 送订单的地址