Dear Thank you for your kind letter regarding your exceptional treatment by one of our employees. A copy of your letter has been forwarded to the personnel department and will be included in the employee's file. % V* `( x4 H4 r So seldom is it that a customer takes the time to write a letter of appreciation, that I feel moved to reward your initiative. 4 O: K" ]8 T! x3 V" j- v2 P Please accept the enclosed certificate, which, when presented, will entitle the bearer to a ten percent discount on the merchandise being purchased at that time. 5 G2 m6 M% e9 C+ m) m" v This is but a small token of our appreciation of customers such as you, upon whose satisfaction we have been allowed to grow and prosper in this highly competitive marketplace.+ f- h' K; Y% I% ]/ U+ w- ?$ D- y
Again, on behalf of our entire organization, a heart-felt thank you.