BEC中级写作：抱怨和索赔信函（5）

会计考友

For Unacceptable Substitute （由于无法接受替代物而抱怨）　　
. y: x9 G% Z1 R$ H7 W# d# e, xDear Mr .Cliff, 　　
During the past three months I have placed two sizable orders for The Handy Desk Companion by Roy .specifying the hard back binding .But both time you sent me paper-back binding because you were out of stock on the hard-back . 　　
: d. H% G2 }. c* X  h6 Z) XFortunately ,I am still selling a few of the paper backs ,but more and more customers ask for the hard-back ones .(At least two of our competitors have this reference book in hard-back in our cities). 　　
7 S$ A2 o  q- N; M0 VEnclosed is my order for 75 copies of The Handy Desk Companion in hard-back . Please do not , under any circumstances ,send me anything else . I have plenty of the paper-back in stock. 　　　
Very sincerely yours , XXX
! K% K0 d7 ?1 e6 E' V: ~& ~* x) J  
, u9 r$ P  V) P6 K亲爱的克里夫先生：在过去的三个月中，我两次向贵方订购了相当数量的由罗伊所著的《便利的办公伙伴》一书，指定需要精装本。但贵方由于精装本缺货，两次寄给我的都是平装本。 　　
/ r$ D1 A) K  h- x: |$ i值得庆幸的是，我仍卖出一些平装本，但越来越多的顾客索要精装本。（本对少有两家竞争者出售此书的精装本）。 　　
随信寄上订单，购买75本《便利的办公伙伴》精装本。请无论如何，不要寄给我其它替代物。我现已大量平装本的库存。