一、Complaint Letter 抱怨投诉信
/ @, q- o$ T6 t. x 词汇:
& {% x% X& C8 F! }2 K complain against sb. about sth.投诉......# C# O/ t# y- w; }! J( w$ z+ L* S
dissatisfaction with不满于......
; E8 I: t5 f( [ put up with / bear / tolerate忍受' Q9 k* A, ?: P$ B- V
awful 糟糕的- u( ?! X9 k% z- m* ?
poor service糟糕的服务7 t+ D3 z* h- R5 }3 [9 |! P
inconceivable不可思议的; D0 V a2 [9 F% P
out of one’s expectation令某人大失所望
9 S: e/ y& s# n5 g- \4 W look into / go into / investigate调查
6 D7 @0 g1 W7 C, d5 a incident / matter 事件
( H: Z+ ]' w% ]9 u4 o( M$ B sanitary situation卫生条件
+ c- @4 e" g# [' I bad manners 不礼貌 P% t4 Q6 n5 s, _- }7 ~$ g7 L
disturbance干扰
& @8 t$ S& C- Q+ I2 y0 O nuisance 麻烦事. t( Q# {0 c6 Q9 N
remedy 补救
! a$ g" o" ^& E) R. c2 p7 w solve解决
8 V9 X% o/ Z9 A& n2 K! |1 l# n recurrence再次发生
9 ]) M# a/ j# d b4 |! z3 X 句型:/ s5 t* a2 W- M- }
1) I am writing to you to complain about ...
" ^4 Q* f& r% B/ o 2) I am writing to express my dissatisfaction with...
7 ^7 |3 ^/ s3 h/ \& c+ d- b9 e9 S! c, | 3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...- u" m% m7 s+ D1 z
4) I can hardly bear /tolerate /put up with it any more.
" G3 D* C' [' q 5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.
( w! z* `, H3 J( j9 p* I: L0 @ 6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.1 [+ \" p" l2 d, a0 {8 o/ r
7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.
8 U8 K3 X- `! w* m! V 8) We will appreciate your willingness to make up for the loss. |