一、Complaint Letter 抱怨投诉信
& N. ?. d6 w# s0 [; o5 B) }) g 词汇：0 _/ W+ s$ Z$ J; |( ]0 v' J' L
complain against sb. about sth.投诉......9 D4 Z8 F5 Q9 r8 B
dissatisfaction with不满于......
) `5 C* e; K. u6 p4 x8 F put up with / bear / tolerate忍受: d. R# D* b" A) j& D7 L
awful 糟糕的
4 e/ U4 Z3 d- F4 J poor service糟糕的服务: [: H6 l2 |' U8 n2 [
inconceivable不可思议的
; d+ B! \2 X" x1 K. d out of one’s expectation令某人大失所望
+ k' u6 e1 Z. e/ {2 v% ?5 w look into / go into / investigate调查
; r" r2 Y& F$ L2 J incident / matter 事件
0 B E6 d- [; _3 w$ b sanitary situation卫生条件
/ g/ \8 n; v9 W3 a0 K! [, }3 K# A bad manners 不礼貌" _$ c4 Y) d* f( @6 x- f
disturbance干扰
$ Q# ]% V: J" l/ w. P5 Z4 o, K' { nuisance 麻烦事
+ U3 k& Z% D. b+ M remedy 补救! \; }9 Z( n4 |! T+ i+ C+ Q+ O
solve解决 I! z5 x% u4 W! ^2 s& [. S
recurrence再次发生
# u) c5 I. M4 P 句型：& I; {0 I/ a: x, J$ T" [( ^6 D# d% {
1) I am writing to you to complain about ..., }: p, ?3 ~" U: m6 Q
2) I am writing to express my dissatisfaction with...( H# L' S6 }* _ l0 m7 i* B, A
3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...
$ c3 Q5 V/ }& \& B 4) I can hardly bear /tolerate /put up with it any more.$ Y- }9 N7 @ Q1 E! h! _ R
5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.
& l: d2 B# I- s 6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.0 h9 Y5 L' X8 f+ E e+ W0 n! N
7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.
: [8 F8 d P7 g* w, _ 8) We will appreciate your willingness to make up for the loss. |
发表于 2012-8-14 21:56:24
